GenAI Engineering Manager

Developer Enablement is a function of the CTO organisation. Our mission is to make it easy and enjoyable for software engineering teams to go from a business idea to delivering an innovative product solution. The main goals are to improve and upgrade our tools, streamline our processes, automate and strengthen our controls, and help development teams adopt modern working methods.

We’re looking for a technically versatile GenAI Engineering Manager who can lead people as confidently as they deliver technology. You'll set the technical direction, guide and coach a high‑performing engineering team, and embed cutting‑edge GenAI practices into our software delivery landscape. This includes maintaining a strong personal contribution to technical delivery while ensuring your team is supported, empowered, and aligned to our mission.

You'll balance managing, mentoring, and developing talent with staying close to the engineering work — translating GenAI research into scalable, production‑grade solutions and bridging experimentation with enterprise deployment. Apart from the role you’ll need to demonstrate a deep understanding of user needs and contributing to the overall product vision, translating cutting‑edge GenAI research into scalable, production‑grade solutions, bridging the gap between experimentation and enterprise deployment.

Our tech stack is diverse, encompassing (but not limited to) Python, Go, Type Script, React, Kubernetes, Mongo, and Generative AI features requiring adaptability and a willingness to learn.

• Lead GenAI application development, focusing on prompt engineering, RAG, and agentic workflows.
• Architect and deliver end‑to‑end LLM solutions — from experimentation to production.
• Design evaluation frameworks to benchmark and test LLM performance, safety, and behaviour.
• Build integration layers connecting LLMs to APIs, middleware, and enterprise systems.
• Collaborate across teams to drive adoption of modern engineering practices and GenAI tooling.
• Identify and solve problems effectively.
• Exhibit excellent communication and collaboration skills.
• Act as a self‑starter with the ability to work effectively in teams and remotely.
• Take a pragmatic and creative approach to managing risk.
• Advocate inclusion and diversity in every way.
• Maintain a growth mindset and willingness to learn and adapt in a fast‑paced environment.
• Show enthusiasm and develop trust through empathy.

• Proven experience as an Engineering Lead, Software Engineering Manager, or similar role.
• Strong expertise in multiple programming languages (preferably Python, Go, and Type Script), frameworks, and tools.
• Have deployed LLM systems to production and understand evaluation, guard‑railing, and monitoring.
• Proven experience with distributed systems, event‑driven architectures, container‑based micro‑services, distributed logs, SQL and No
  
  SQL databases, and Dev Sec Ops .
• Experience working in a product‑focused team rather than a project‑focused team is beneficial.

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.

We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

• 27 days annual leave (plus bank holidays)
• A discretionary annual performance‑related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed).