Java Senior Software Engineer; San Jose, CA

Java Senior Software Engineer (San Jose, CA) What you can expect

We are seeking a highly skilled Software Engineer to join the ZCC Analytics team, a core pillar of the ZCX Suite. This role is essential to advancing our analytics capabilities, supporting a rapidly growing customer base, and driving innovation through modern engineering practices and AI-powered development workflows.

Join the Zoom Contact Center (ZCC) engineering team responsible for building and operating critical backend and analytics components that support Zoom’s customer engagement platform. The team develops and operates a large‑scale, cloud‑native SaaS platform used by enterprise customers worldwide, including mission‑critical use cases, with a focus on engineering and technical design, while partnering closely with UX and Product teams.

• Designing, developing, and maintaining features for ZCC Analytics using Java, Spring, and modern backend frameworks.
• Serving as a technical owner for key Analytics components, contributing to architecture design, implementation, and long‑term roadmap planning.
• Leveraging AI‑assisted development tools to improve code quality, accelerate feature delivery, and enhance engineering productivity.
• Collaborating with cross‑functional teams to deliver Analytics enhancements that address customer needs and align with product goals.
• Leading or contributing to end‑to‑end development of new analytics initiatives, including future iterations of the Analytics platform.
• Driving continuous improvement through code reviews, best practices, and operational excellence.
• Supporting production operations by troubleshooting issues, maintaining system stability, and ensuring timely resolutions.

• Possess 3+ years of software engineering experience, ideally with exposure to analytics, data platforms, or distributed systems.
• Possess great proficiency in Java, Spring Boot, and related backend technologies.
• Possess experience with data processing, analytics pipelines, or visualization frameworks is a plus.
• Possess familiarity with cloud‑native development, microservices, and performance optimization.
• Demonstrate ability to use AI‑powered engineering tools to enhance development efficiency and problem‑solving.
• Possess the ability to take ownership of complex systems, make sound technical decisions, and work independently.
• Possess excellent communication and collaboration skills in a dynamic global environment.

Minimum: $98,900.00

Maximum: $

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note:

Starting pay will be based on a number of factors and commensurate with qualifications & experience.

01/22/26

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description/posting.

As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees physical, mental, emotional, and financial health; support work‑life balance; and contribute to their community in meaningful ways. Click Learn for more information.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem‑solvers, working at a fast pace to design solutions with our customers and users in mind.

Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth‑focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an…