Software Maintenance Engineer

Software Maintenance Engineer (Remote)

Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We serve top public‑cloud and silicon providers, and industry leaders across many sectors. With 1,200+ colleagues in 75+ countries and almost no office‑based roles, we are founder‑led, profitable, and rapidly growing.

We are hiring a Software Maintenance Engineer to work in a dynamic and exciting engineering role in Linux‑based infrastructure and applications. The role covers all layers of the stack, including bare‑metal, virtualization (KVM), containerisation (Docker/LXC/LXD), storage (Ceph and Linux file systems), networking (OVS, OVN and Core networking), Open Stack, Kubernetes, and the open‑source applications that run on top of them. It will challenge you to demonstrate breadth of engineering skills needed to work on almost any aspect of Ubuntu and the open‑source applications large‑enterprise customers use.

The role is an opportunity for a technologist passionate about Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions worldwide, you will enjoy working with some of the best people in the industry.

Location:

Remote (teams in all time zones). Work from home, travel internationally up to 10% of time for team meetings, events and conferences.

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, Open Stack, or Kubernetes and other open‑source software
• Maintain a close working relationship with Canonical’s Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritise work and manage time effectively against those priorities
• Participate in team discussions to improve processes, tools and documentation
• Maintain clear, technical and concise communications

• Exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open‑source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep‑dive difficult issues
• Willingness to travel up to four times a year for internal events

• Love technology and working with brilliant people
• Curious, flexible, articulate and accountable
• Value soft skills, passionate, enterprising, thoughtful and self‑motivated
• Interest or willingness to learn about Ubuntu Linux (kernel or userspace), Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgre
  
  SQL, Mongo, Debian packaging, distributed systems

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical work from home since our inception in 2004, and working here is a step into the future that challenges you to think differently, work smarter, learn new skills and raise your game.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Entry level

• Full‑time

• Information Technology

• Software Development