Software Maintenance Engineer

Software Maintenance Engineer

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

We are hiring a Software Maintenance Engineer to work in a dynamic engineering role in Linux-based infrastructure and applications across all layers of the stack. This role offers an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community, and the company.

This is a remote role, we have teams in all time zones.

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, Open Stack, or Kubernetes and other open source software.
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams.
• Participate in upstream communities.
• Develop bug fixes, backport patches, and work with upstream for inclusion.
• Review code produced by other engineers.
• Demonstrate good judgment in technical methods and techniques.
• Prioritize work and manage your time effectively against those priorities.
• Participate in team discussions to improve processes, tools, and documentation.
• Maintain clear, technical and concise communications.
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences.

• An exceptional academic track record.
• Background in Computer Science, STEM or similar.
• Experience with Linux and open source software.
• Experience with at least one of Python, Go, C or C++ on Linux.
• A drive to learn unfamiliar technology and deep-dive difficult issues.
• Willingness to travel up to 4 times a year for internal events.

• You love technology and working with brilliant people.
• You are curious, flexible, articulate, and accountable.
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated.
• You have interest or willingness to learn about any of the following:
  Ubuntu Linux – kernel or userspace, Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgre
  
  SQL, Mongo, Debian packaging, distributed systems.

• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long-haul company events.

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.