PEGA Application Engineer; REMOTE or MA

PEGA Application Engineer (REMOTE or MA BASED)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, sustainability initiatives and inclusive corporate culture.

In this role, you will play a crucial part in designing, developing, and maintaining high‑quality software solutions. You will participate in all phases of the software development lifecycle from requirements gathering to deployment and maintenance.

• Develop and implement software applications that meet user requirements and business objectives.
• Write clean, maintainable, and efficient code using best practices for both new and existing applications.
• Contribute to project planning related to application development initiatives, design, and estimating activities.
• Write test cases and execute thorough unit testing to verify the accuracy and quality of all software developed.
• Perform required functions in accordance with application development methodologies (i.e. Agile/Waterfall etc.).
• Collaborate with cross‑functional teams, including product owners, project managers, architects, QA, and other engineers.
• Identify risks, elevate appropriately, seek guidance, and recommend alternative approaches.
• Engage in application defect resolution identified during project lifecycle and in support of production systems.
• Support technical implementation planning and execution of software releases.
• Stay up to date with emerging technologies and industry trends.
• Provide timely and accurate project status reporting, proactively identifying risks and challenges.
• Foster a positive team environment by supporting colleagues and sharing knowledge.
• Build knowledge of P&C insurance concepts, business processes, and Hanover systems.

• Minimum five years of software development experience with a strong track record of delivering successful projects.
• High school diploma or equivalent with required experience.
• Eligibility to work in the U.S. without requiring sponsorship.
• Five or more years of experience with Pega RULES Process Commander (PRPC) Version 8 and beyond.
• Experience programming and troubleshooting RESTful web service APIs.
• Experience fixing guard‑rail scores in Pega‑based apps.
• Knowledge of system integration architecture using publish‑and‑subscribe pattern.
• Experience migrating applications to different Pega versions and from on‑premise to private cloud.
• Strong knowledge of Java EE and object‑oriented programming principles.
• Solid understanding of RESTful APIs and web services.
• Experience with Java frameworks such as Spring and build tools like Maven.
• Proficiency in front‑end technologies: HTML, CSS, JavaScript.
• Ability to develop efficient database queries for relational databases (Oracle, SQL Server).
• Proficiency with Git and CI/CD pipelines.
• Strong problem solving, communication, and collaboration abilities.
• Self‑motivated and able to manage multiple priorities.

We’re here to support your growth through on‑the‑job experiences, personalized coaching, and robust learning and development programs.

• Medical, dental, vision, life and disability insurance.
• 401(k) with company match.
• Tuition reimbursement.
• PTO and company‑paid holidays.
• Flexible work arrangements.
• On‑site medical/wellness center (Worcester only).

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education and ability to perform the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Target hiring range may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements and experience. Additional compensation may include an annual bonus, long‑term incentive or spot recognition awards.