Encompass Administrator & Developer

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

We are seeking a hybrid professional who combines expert-level Encompass administration with strong C#/.NET development skills. This role is critical for maintaining and enhancing our loan origination systems while driving innovation through custom development and vendor integrations.

• Recommending system changes and optimizations.
• Performing system analysis to determine the impact of proposed solutions.
• Writing functional specifications, change requests, test plans, and training documentation.
• Designing & Implementing solutions by creating new workflows, input forms, codebase assemblies, plugins, and standalone applications (including C# and .NET).
• Performing QA testing and coordinating user acceptance testing (UAT).
• Designing, documenting, configuring, testing & deploying approved Change Requests and enhancements to system functionality.
• Managing integration of 3rd party vendors and services.
• Creating custom fields, documents, and data entry forms.
• Maintaining users, roles, profiles, security settings, and loan access settings.
• Maintaining Loan Setup settings as applicable to ongoing business needs.
• Maintaining complete document library, building custom documents as needed, and maintaining eFolder settings to ensure preservation of a complete paperless environment with requisite document retention.
• Assisting Compliance and Security in ensuring Encompass functions consistently in accordance with applicable laws and regulations relating to mortgage lending and information security.
• Researching changes in upcoming versions of Encompass and other integrated applications.
• Providing recommendations when necessary to enhance efficiency and productivity.
• Performing routine review of code, configuration, data, and usage to ensure long-term viability, integrity, and adoption of the program.
• Collaborating with project managers, business analysts, developers, and subject matter experts for enhancement requests.
• Providing technical documentation on all process, feature, and workflow changes for proper communication to end users.
• Working to identify training needs on new enhancements and frequent problem areas.
• Creating & Maintaining report library and building custom reports as necessary for business groups.
• Maintaining business rules for data entry, workflow progression, and regulatory compliance as requested by each business group.
• Preparing reporting for regulatory examination processes including electronic submission of data to regulatory agencies.
• Ensuring compliance with mortgage regulations and security standards.
• Proposing automation and efficiency improvements, including AI-based solutions.

• Expert-level experience with Encompass 360 administration.
• Strong proficiency in C# and .NET development.
• Familiarity with software development life cycles and best practices.
• Awareness of AI trends and ability to identify practical applications.
• In-depth understanding of the mortgage industry and full loan lifecycle.
• Advanced coding business rules experience with Encompass.
• Committed to continuous learning and resourcefulness, with the ability to dig into challenges, identify solutions, and engage others for guidance.
• Ability to adapt to changing priorities and work collaboratively.
• Experience independently designing and implementing solutions to complex problems.
• Experience with Project Management and ticketing software.
About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S.
Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.