Senior Software Engineer, Fulfillment; Remote

Senior Software Engineer, Fulfillment (Remote)

ez Cater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ez Cater provides flexible and scalable solutions for everything from recurring employee meals to one‑off meetings, all backed by 24/7 customer service with real humans. ez Cater also enables companies to manage their food spend in a single customizable platform.

For restaurant partners, ez Cater helps them grow their business by bringing them more orders and new high‑value customers. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, Soft Bank, and Quadrille.

Creating a delightful customer experience from order creation through successful delivery is a core part of ez Cater’s mission. As a Senior Software Engineer on the Fulfillment Experience (FX) team, you will focus on building systems and workflows that support post‑order fulfillment, delivery coordination, issue resolution, and operational excellence across ez Cater’s marketplace.

You will work on services and experiences that sit at the intersection of customers, restaurants, delivery partners, and internal operations teams. This includes evolving our fulfillment workflows, improving reliability and observability, and integrating with internal and third‑party systems that enable Customer Service and Operations to deliver exceptional outcomes at scale.

You’ll partner closely with Product, Design, Customer Service, Operations, and other engineering teams, and you’ll report to the Engineering Manager within the ez Cater Product Engineering organization.

• Take a lead role in designing, building, and evolving backend services and workflows that power ez Cater’s fulfillment and post‑order experiences.
• Collaborate with Product and Operations partners to translate complex, real‑world fulfillment problems into pragmatic, scalable technical solutions.
• Improve system reliability, performance, and observability across critical fulfillment paths, with a strong focus on customer and operational impact.
• Strike a thoughtful balance between quality, speed, and iteration while delivering on company‑level priorities.
• Mentor developing engineers and contribute to engineering excellence through design reviews, code reviews, and technical leadership.
• Work effectively across team boundaries to influence shared systems, APIs, and architectural direction.
• Have fun building meaningful software with awesome people.

• 5+ years of professional software development experience.
• Fullstack experience on a product engineering team, ideally in Ruby on Rails, with React and Type Script.
• Deep knowledge of SQL / relational databases. Postgres? Even better.
• Exposure to Go, Graph
  
  QL, and Kafka is an asset, but not a requirement.
• Experience designing and building large‑scale systems.
• Experience designing APIs and an understanding of API‑first development.
• Comfort working on both customer‑facing features and internal tooling.
• An appetite for learning, experimentation, relentless curiosity and an ability to leverage what you learn to make our products better.
• A friendly, flexible, and pragmatic approach to work.

The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.

Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150‑500 words explaining why you are interested in ez Cater and the role, and highlighting anything else you think we should know!

ez Cater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and…