Principal Salesforce Development Engineer

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

CVS Health is on the lookout for a highly skilled and experienced Principal Engineer to lead the architectural vision, design and implementation of innovative, patient-focused solutions. This critical role demands extensive expertise in the Salesforce platform – particularly Health Cloud, Sales Cloud, and Service Cloud – alongside robust full‑stack development skills within the Azure and Java/J2EE ecosystems. As a key leader, you will play a vital role in defining the technical direction for integrated platforms (EMRs such as Epic) that enhance sales operations, customer service, patient acquisition, engagement, and overall experience, driving forward‑thinking solutions in the dynamic healthcare sector.

You enjoy working in agile teams to deliver API‑led integration solutions and are excited to learn and integrate to new business applications while ensuring best practices and following Salesforce's guiding principals. This role has been opened as a Remote position but could be hybrid depending on proximity to a regional office. Under 10% travel may be required. The ideal candidate will be familiar with all phases of Salesforce SDLC and have experience in designing, coding, testing, and consistently managing applications, establishing consistent, reliable engineering productivity.

• Architectural Leadership & Strategy: Collaborate closely with the Enterprise Architecture (EA) team to establish the strategic direction for platform solutions. Lead the development of conceptual architecture models and high‑level technical designs (HLTDs) that align with HCD (CVS Health Care Delivery) Domain technology standards and business goals.
• Salesforce Cloud Leadership: Act as the technical expert for major Salesforce implementations, specifically leveraging Salesforce Health Cloud for clinical processes, Sales Cloud for sales and lead management, and Service Cloud for patient/member support to optimize Lead Management, Patient Acquisition, and enhance Patient Experience and Engagement.
• Salesforce Platform Development: Oversee hands‑on development and guide engineering teams in creating highly scalable, resilient, and secure applications utilizing the Salesforce platform, including Apex programming, Flows, and Administration. Understanding SFDC best practices and guiding principles is a must.
• Integration Layer Development: Lead the development of scalable integrations using Java/J2EE Spring Boot services and IPAAS tools such as Workato, while guiding engineering teams in best practices.
• Cloud Architecture & Security: Design and implement cloud‑native applications and services on the Microsoft Azure platform, ensuring compliance with healthcare regulations (e.g., HIPAA) and security standards.
• Data Architecture: Architect and implement complex integrations using real‑time and event‑driven architecture (e.g., Kafka, Azure Event Hubs) to connect Salesforce with core enterprise systems. Oversee the technical design of data ingestion pipelines to ensure high‑quality, actionable data for patient care, sales/service insights, and business intelligence.
• Logging & Monitoring: Implement and manage Java logging frameworks such as Grafana and Prometheus to ensure effective monitoring and observability of applications, services and error handling.
• Containerization & Orchestration: Utilize Azure Kubernetes Service (AKS) for deploying, managing, and scaling containerized applications, ensuring high availability and performance.
• Mentorship & Governance: Provide technical leadership, mentorship, and code reviews to engineering teams, ensuring adherence to design patterns,…