Software Maintenance Engineer

Software Maintenance Engineer

Join Canonical as a Software Maintenance Engineer and help deliver world‑class Linux solutions to enterprise customers worldwide.

Canonical is a leading provider of open‑source software and operating systems. We publish Ubuntu, one of the most widely used open‑source platforms for cloud, AI, IoT, and industrial computing.

We are hiring a Software Maintenance Engineer to work across the entire Linux stack—bare metal, virtualization (KVM), containerisation (Docker/LXC/LXD), storage (Ceph, Linux file systems), networking (OVS, OVN, Core networking), Open Stack, Kubernetes, and the open‑source applications that run on top. The role focuses on troubleshooting, upstream bug fixing, and ensuring seamless customer experience.

Location: Remote role, open to all time zones.

• Resolve complex customer issues related to Ubuntu, Kernel, Ceph, Open Stack, or Kubernetes.
• Collaborate closely with Canonical’s Field, Support and Product Engineering teams.
• Participate in upstream communities, develop bug fixes, backport patches, and work with upstream for inclusion.
• Review code from other engineers.
• Demonstrate sound technical judgment and prioritize work effectively.
• Contribute to process, tooling and documentation improvements.
• Maintain clear technical communications.
• Work from home and travel internationally up to 10% of the time for team meetings and conferences.

• Exceptional academic track record.
• Background in Computer Science, STEM or similar fields.
• Experience with Linux and open‑source software.
• Hands‑on experience with at least one of Python, Go, C, or C++ on Linux.
• Strong motivation to learn unfamiliar technology and tackle complex issues.
• Willingness to travel up to 4 times a year for internal events.

• A passion for technology and collaboration with talented peers.
• Curiosity, flexibility, articulation, and accountability.
• Strong soft‑skills and self‑motivation.
• Interest or willingness to learn Ubuntu kernel, Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgre
  
  SQL, Mongo
  
  DB, Debian packaging, or distributed systems.

• Distributed work environment with twice‑yearly in‑person team sprints.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review and performance‑driven bonus.
• Recognition rewards.
• Annual holiday leave.
• Parental leave (maternity & paternity).
• Employee Assistance Programme & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

Canonical is an equal‑opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, your application will receive fair consideration.