Software Maintenance Engineer
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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders across many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles.
Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder‑led, profitable, and growing.
We are hiring a Software Maintenance Engineer to work in a dynamic and exciting engineering role in Linux‑based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux file systems), networking (OVS, OVN and Core networking), Open Stack, Kubernetes and the open source applications running on top of them. This role challenges you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
Location:
This is a remote role. We have teams in all time zones.
- Resolve complex customer problems related to Ubuntu, Kernel, Ceph, Open Stack, or Kubernetes and other open source software.
- Maintain a close working relationship with Canonical's Field, Support and product engineering teams.
- Participate in upstream communities.
- Develop bug fixes, backport patches, and work with upstream for inclusion.
- Review code produced by other engineers.
- Demonstrate good judgment in technical methods and techniques.
- Prioritize work and manage your time effectively against those priorities.
- Participate in team discussions to improve processes, tools, and documentation.
- Maintain clear, technical and concise communications.
- Work from home and travel internationally up to 10% of work time for team meetings, events and conferences.
- Exceptional academic track record.
- Background in Computer Science, STEM or similar.
- Experience with Linux and open source software.
- Experience with at least one of Python, Go, C or C++ on Linux.
- Drive to learn unfamiliar technology and deep‑dive difficult issues.
- Willingness to travel up to four times a year for internal events.
- Love technology and working with brilliant people.
- Curious, flexible, articulate, and accountable.
- Value soft skills and are passionate, enterprising, thoughtful, and self‑motivated.
- Interest in or willingness to learn about Ubuntu Linux – kernel or userspace, Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgre
SQL, Mongo, Debian packaging, distributed systems.
- Distributed work environment with twice‑yearly team sprints in person.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review.
- Recognition rewards.
- Annual holiday leave.
- Maternity and paternity leave.
- Employee Assistance Programme & Wellness Platform.
- Opportunity to travel to new locations to meet colleagues.
- Priority Pass and travel upgrades for long‑haul company events.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the…
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