Software Maintenance Engineer

Software Maintenance Engineer

Canonical is a leading provider of open source software and operating systems used by enterprises worldwide. The Software Maintenance Engineer will work on a wide range of Linux‑based infrastructure and applications, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph, Linux file systems), networking (OVS, OVN, Core networking), Open Stack, Kubernetes, and the open source applications that run on top of them.

This role is an opportunity for a technologist who loves Linux and open source to build a career at Canonical and drive success for our customers, community and the company. You will troubleshoot complex customer problems, drive upstream bug fixes, and collaborate with canonical teams to improve the Ubuntu stack.

Remote – open to all time zones.

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, Open Stack, or Kubernetes and other open‑source software.
• Maintain close working relationships with Canonical’s Field, Support, and Product Engineering teams.
• Participate in upstream communities, develop bug fixes, backport patches, and work with upstream for inclusion.
• Review code produced by other engineers.
• Demonstrate good judgment in technical methods and techniques.
• Prioritize work and manage your time effectively against those priorities.
• Participate in team discussions to improve processes, tools, and documentation.
• Maintain clear, technical, and concise communications.
• Work from home and travel internationally up to 10 % of work time for team meetings, events and conferences.

• Exceptional academic track record.
• Background in Computer Science, STEM or similar.
• Experience with Linux and open‑source software.
• Experience with at least one of Python, Go, C or C++ on Linux.
• A drive to learn unfamiliar technology and deep‑dive difficult issues.
• Willingness to travel up to 4 times a year for internal events.

• Curious, flexible, articulate, and accountable.
• Passionate, enterprising, thoughtful, and self‑motivated.
• Interest in or willingness to learn about Ubuntu Linux – kernel or userspace, Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgre
  
  SQL, Mongo, Debian packaging, distributed systems.

• Distributed work environment with bi‑annual in‑person sprints.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence – in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.