Senior Frontend Engineer; Mobile

Senior Frontend Engineer (Mobile Experience)

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Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta’s co‑founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more.

Our leadership also includes CEO Ping Wu, the co‑founder of Google Contact Center AI and Vertex AI platform, and co‑founder Tim Shi, an early member of OpenAI. We’ve assembled a world‑class team of AI and ML experts, go‑to‑market leaders, and top‑tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax, and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it’s at Cresta.

The Platform Frontend team is focused on building and maintaining a robust platform that supports all frontend development. This team oversees key areas like architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. They also ensure performance, security, and best practices are upheld. By organizing the frontend landscape into product‑driven and engineering‑driven dimensions, the Frontend Platform team promotes clear ownership, efficient collaboration, and the delivery of high‑quality, inclusive frontend solutions that meet Cresta’s diverse business needs.

• Play a substantial role in the platform frontend engineering team.
• Work with product and engineering teams to build and continuously improve the Cresta platform and new product requirements.
• Stay closely with customers and their requirements, analyze the technical trade‑offs, and own the customer‑facing deliverables.
• Develop high quality, well‑designed, reusable, and well‑tested system components, and contribute to the overall system designs.
• Constantly identify product improvement opportunities and generate product improvement ideas.
• Demonstrate engineering best practices in deliverables and daily work. Uphold others to the same high standards.
• Take technical ownership of a substantial part of the Cresta product and platform.
• Contribute to building the best‑in‑class company in addition to building the best‑in‑class product.
• Expand Creta’s services beyond web and desktop applications to native and hybrid mobile applications.

• Bachelor’s degree in Computer Science or related field; strong CS fundamentals.
• 8+ years of experience in relevant domains.
• Very solid coding skills.
• Familiarity with React or Angular; have used at least one of them in large‑scale consumer‑facing products.
• At least 2 years of experience with native mobile development (Swift for iOS or Kotlin/Java for Android) in large‑scale consumer‑facing products.
• Experience with mobile frameworks such as React Native, Flutter or Ionic is a plus.
• Proficiency in designing and maintaining clear frontend architecture.
• Experience as a technical lead of frontend stack supporting various product features.

• Medical, dental, and vision plans tailored to you and your family’s needs.
• Paid parental leave.
• Monthly Health & Wellness allowance.
• Work‑from‑home office stipend.
• Lunch reimbursement for in‑office employees.
• 3 weeks paid time off (PTO) in Canada.

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate‑specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details.

This posting will be used to fill a newly‑created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Cresta recruiting e‑mail communications will always come from the  domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Software Development

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