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JHRT Step Down Caseworker

Remote / Online - Candidates ideally in
City of Westminster, Central London, Greater London, England, UK
Listing for: Advance Charity
Full Time, Remote/Work from Home position
Listed on 2026-03-10
Job specializations:
  • Social Work
    Community Health, Mental Health
  • Non-Profit & Social Impact
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 27000 - 30000 GBP Yearly GBP 27000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: City of Westminster

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Step Down Caseworker

Salary: £27,000 - £30,000

Location:

Hammersmith

Hours:

35 Hours per week

Model of work:
Hybrid mode of work; up to two days working from home

Shift work:
Thursdays early shift (starting 8am) and evening between 6-9 pm on rota basis approximately every 5-8 weeks)

Contract:

Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note:

Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award‑winning and innovative women‑only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short‑term sentences to reduce offending. We believe in empowering women and girls to lead safe, non‑violent, equal lives so that they can flourish and contribute to the community.

We are a community‑based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role

The purpose of this role is to provide step‑down support to service users who have received support from the Angelou service, the domestic abuse service operating in Hammersmith, Westminster and Kensington and Chelsea.

This role will provide a bridge between IDVA support and case closure, offering a service to women who require additional ongoing support, such as support with ongoing safety, wellbeing, or achieving independence. The service will support individuals to achieve their goals and aspirations through individual key work, targeted outcomes‑focused interventions and person‑centred support planning, utilising a fully flexible approach enabling service users to choose who they would like to support them with each task.

The step‑down case worker will provide tailored, non‑crisis support to clients, and will create a person centred and strength based step‑down plan in conjunction with each of her clients, which might include:

  • Providing advice on benefits, tenancy rights or signposting when necessary
  • Facilitating access to training or/and employment /volunteering
  • Helping them maintain and develop their skill base, (re) gain general IT skills, including providing particular support with CV writing
  • Linking up with community groups
  • Other strategies to decrease isolation
  • Organise key worker sessions with individual clients to focus on empowerment, healthy relationship awareness and resilience, confidence building, mindfulness.

You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 16.

You will primarily work with low‑medium risk clients, holding a caseload of survivors.

You will also be required to work as part of Advance’s duty system on a rota basis which will involve completing intake assessments and providing crisis intervention support.

About You

To be a Step‑Down Caseworker you will:

Have a thorough understanding of violence against women and girls with a particular focus on the dynamics of domestic violence and its impact on women, children, families and communities. Experienced of supporting women who have experienced domestic violence, forced marriage or ‘honour’-based violence. Experience of crisis management and successfully managing a busy and complex caseload and experience of risk and needs assessment and safety and support planning, particularly with clients with complex/multiple needs.

How to apply

Please submit your up-to-date CV with a…

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