Anti-Social Behaviour Case Manager

Salary: £34,989 - £37,142 per annum (Inclusive of a £9,000 per annum recruitment allowance, payable until the 31/1/29).

Department:
County Services

Working pattern:
Full Time

• Permanent, full time position.
• £34,989 - £37,142 per annum, inclusive of a £9,000 per annum recruitment allowance, payable until 31/1/29.
• 25 days annual leave, rising to 28 after 5 years continuous service.
• Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship.

You’ll be proactively dealing with issues of anti-social behaviour affecting our tenants.

Using your background and skills, you’ll manage high-level cases, taking them through the best course of action for the most suitable outcome.

You may be managing a case through the court process, using your legal background to ensure best practice while supporting the victim along the way.

For cases that do not need to go to court, you’ll be taking other action.

Either way, you’ll be supporting people, providing expert advice and representing the Council in key legal cases.

It’s a varied role and it comes with plenty of challenges. You’ll need to be capable of balancing multiple priorities, and you’ll need to be equally comfortable working with people as you are working with processes.

This is also a rewarding role though. Whether you’re helping make a community feel safer, or helping an individual to access the support they need in their life, you’ll be making a difference to people.

You’ll need to have knowledge of the relevant legislation and court processes associated with anti-social behaviour cases. You should also have at least two years’ experience of managing and resolving these cases previously.

Your specific background may vary. You may have worked for a local authority housing service before, but this role is also suitable for anyone from a legal or police background.

Ideally, you’ll have good knowledge of the housing industry too, including a L3/4 qualification from the Chartered Institute of Housing.

You’ll be a robust individual with the ability to deal with difficult conflicts, while having the empathy to work with people who have difficult needs.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.

This role requires Basic DBS clearance via the online disclosure procedure.

Please read any attached documents before applying for this job