Welsh Language Facilitation Officer

The Welsh Language Facilitation Officer will support the development of a strong bilingual culture across the organisation, ensuring Welsh is used and promoted in line with the Welsh Language (Wales) Measure 2011 and the Welsh Language Standards (No.
7) Regulations 2018.

The role involves developing and delivering an ambitious yet realistic Welsh Language Work Plan, identifying opportunities for Welsh language awareness training, arranging access to Welsh language courses, and increased day-to-day use of Welsh in the workplace through a varied programme of activities and events.

The postholder provides advice and guidance to staff and managers on Welsh Language Standards compliance, supports the Head of Welsh Language Services and Compliance in monitoring and reporting requirements, and promotes positive attitudes towards bilingual working practices to ensure Welsh is treated no less favourably than English.

The post holder will advise and support the organisation in delivering the Welsh Language Standards, ensuring robust processes are in place to achieve legislative compliance.

They will provide guidance to colleagues at all levels, promote and share best practice across services, identify areas of non-compliance, and establish effective monitoring controls to reduce compliance and reputational risks for NWSSP.

The role will also support the development of a strong bilingual culture by assisting services to plan and deliver Welsh language services that are equal to English. This includes promoting Welsh through staff awareness training, coordinating Welsh language lessons with Learn Welsh providers, supporting staff participation, and delivering activities that encourage everyday use of Welsh across the organisation.

The ability to speak Welsh is essential for this post

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit (Use the "Apply for this Job" box below)./

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Key Areas of Responsibility

Welsh Language Standards Compliance & Governance
Lead and support delivery of the Welsh Language Standards across NWSSP, ensuring robust planning, implementation, monitoring and reporting across all four standards groups. Provide specialist legislative advice, identify risks of non-compliance, and support risk mitigation with senior leaders.

Strategic Planning & Performance Monitoring
Develop and support divisional action plans aligned to the IMTP, Welsh Language Standards and More Than Just Words. Maintain accountability through regular reporting, performance monitoring and continuous engagement with service leads.

Advice, Guidance & Best Practice
Provide expert advice to staff at all levels, identify and share best practice across services, support Welsh Language Impact Assessments, and ensure consistent application of standards across the organisation.

Training, Skills Development & Workforce Support
Increase Welsh language skills through induction training, awareness sessions, management training, and access to Welsh language courses. Maintain course participation data, monitor attendance and retention, and support workforce planning for Welsh language skill requirements.

Culture, Engagement &…