Support Coordinator

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees.

Position: S11347 Stroke Support Coordinator

Location:

Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings)

Hours:

Part-time, 24 hours per week

Salary:
Circa £18,800 per annum (FTE circa £27,435 per annum)

Contract:

Services are contracted and our client currently has funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 March 2026

Interview Date:
Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service.

Reporting to the Service Delivery Coach, the Stroke Support Coordinator’s key responsibilities will include:

Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes.
Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database.
Supporting clients to make informed lifestyle changes which will help them to prevent further strokes.
Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.
Planning and facilitating Stroke support group sessions to increase participants’ understanding of stroke and how to manage/ support their recovery.

About You

The post holder will have experience/background in:

Experience of providing person centred support.

Experience of working with people with a disability or long-term health condition, and their carers.

Experience of using technology and IT systems to support your work and keep timely, accurate records.
Effective listening skills with the ability to communicate clearly with a wide range of people.

Experience of working with health and social care professionals in a variety of settings.

This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they…