Analyst, Social Work, Bilingual

CalSTRS SoCal Benefits Specialist – Analyst I

Job Code: JC-509159
Class: ANALYST I
Salary: $3,861.00 – $6,276.00 per month (dependent on experience and alternate ranges). 12‑month limited term, potential extension up to 24 months or conversion to permanent.

Location:

Irvine, Orange County (In‑office with up to 50% travel to Glendale, Riverside, and San Diego MSCs).

Work schedule:

Monday‑Friday, 8:00 am‑5:00 pm. Hybrid work options available; in‑office attendance required for up to 50% of the term.

Under the supervision of the Member Service Center Manager, Pension Program Manager II, the Benefits Specialist performs duties of average difficulty in the following areas:
- Provide retirement benefits planning support to CalSTRS members, employers, and staff.
- Resolve member and internal service inquiries with discretion, diplomacy, and confidentiality.
- Perform calculations related to retirement benefits, averages, decimals, formulas, and percentages.
- Research, analyze, and interpret laws and policies affecting member benefits.
- Maintain accurate records and confidential information.

• Basic mathematical comprehension and experience with calculations (averages, decimals, formulas, percentages).
• Ability to travel overnight for trainings and meetings.
• Experience delivering information to audiences of various sizes.
• Experience providing customer service through a variety of channels.
• Flexible work schedule to support member services, including occasional after‑hours work.
• Research, analysis, and interpretation of laws and policies.
• Handling confidential information with integrity.
• Providing clear feedback and explaining complex information to non‑technical audiences.

All employees are state employees and subject to California employment taxes and with holdings. Applicants must be authorized to work in the U.S. without visa sponsorship and must meet the current Analyst I examination requirement. Background investigation, Personal Trading Program, and disclosure requirements apply.

• Competitive salary on a monthly basis.
• Alternative work schedules, flexible hours, and remote work options.
• Health, dental, and vision insurance; paid holidays; defined‑benefit retirement program.
• Paid leave: more than four weeks of vacation/sick leave for leaders, more than three weeks for staff.
• Health insurance in retirement;
  Employee Assistance Program; federal PSLF loan forgiveness.
• Access to wellness and sustainability programs, learning and development opportunities.

Submit a complete application package by the final filing date: 3/6/2026. Applications may be submitted electronically through the Cal Career account or by mail/dro‑off. Complete the Standard 678 Examination/Employment Application and include a resume, cover letter, and required supporting documents (transcripts, if needed).

Required application documents:
- Current State Examination/Employment Application (STD 678) or electronic equivalent.
- Resume.
- Cover letter.
- Any documents supporting minimum qualifications.

Human Resources – Recruitment: (916) 414‑4990,
EEO Officer: (916) 414‑4933,
California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice)

The State of California is an equal‑opportunity employer committed to diversity and inclusiveness. All qualified applicants will receive consideration without regard to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, or sexual orientation.

EEO Officer
(916) 414‑4933

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.