Mountainside – Family and Connection Facilitator

Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti‑oppression.

Hull Services has long had a reputation for providing leading edge child, youth, and family mental health services. We work with children, youth and families who have experienced mental health struggles, behavioural problems, developmental delay, neglect, abuse and trauma. Hull offers them an opportunity to seek well‑being and happiness, with a focus on mental health. Hull’s vision is for resilient young people and families to thrive within communities that support their mental health and well‑being.

Hull’s programs and services include prevention and early intervention, family‑based treatment, school‑based services, community group care, campus‑based care, adult services and education and training. Located in Calgary, we have been serving Alberta’s young people and families for 60 years, and support over 8,000 young people and families each year.

For more information about Hull Services, please visit our website:

• Competitive total compensation package, including Health/Dental, Employee Assistance Program and RRSP matching
• Generous vacation, personal time off and sick day allocations.
• Work Perks corporate discounts and discounts to a variety of different fitness facilities
• Free on‑site parking and walkable campus
• Collaborative, supportive and a fun place to work
• Opportunity to have a meaningful impact on children and young people

The Specialized Mountainside Program is a trauma‑informed, relationship‑based, intensive treatment program serving youth between the ages of 9 and 13. We use evidence‑based treatment methods including the Neurosequential Model of Therapeutics (NMT), developed by Bruce

D. Perry, M.D., Ph.D., in our therapeutic milieu‑based treatment program.

We are looking for a full‑time Family and Connection Facilitator.

The Family and Connection Facilitator will serve a key role on the team, ensuring family engagement in the treatment process and supporting the development and implementation of aftercare services. This is an exciting role for a skilled professional who is a team player, understands the campus‑based treatment environment and wraparound approach, can provide guidance on effective caregiving and has experience working with families (including indigenous families).

Hull works through a trauma‑informed lens, using relationships and regulation strategies to foster resilience and healing. The Family and Connection Facilitator will work with a community of practice in the areas of family work, wraparound, and cultural services.

• Gather key information regarding the young person’s family and extended support system.
• Assess the young person’s and family’s clinical needs and strengths; communicate this information with relevant parties, including natural support systems, staff and external professionals throughout the assessment and treatment process.
• Pro‑actively coordinate both face‑to‑face and telephone contact between support systems while the young person resides in the program.
• Continually assess relevant family and extended support system information; assess, identify and facilitate intervention and family support opportunities.
• Meet with families to begin parenting and in‑home work to promote greater family cohesion, effective communication, solution‑focused problem‑solving and a shared commitment to change.
• Assess overall family functioning and recommend additional services as required.
• Develop a solid bridge between the treatment program and the next identified placement; ensure that key information regarding supports, strategies, strengths and therapeutic gains are effectively communicated.
• Coordinate flexible aftercare services to ensure that transition planning and post‑discharge supports continue to be in place.
• Flexibility in scheduling (evenings and weekends) is required in order to facilitate family visits.
• Involvement in overall therapeutic milieu may include working on the floor with the children at times to support the team.

• Degree or Diploma in Human Services…