Housing Officer; Neighbourhoods

Salary and Hours

£33,178 per annum, pro-rata

Permanent, Part Time – 22.2 hours per week (3 days)

Sheffield

• Salary 4B/C £33,178 per annum, pro‑rata
• Working hours 22.2 hours per week (hybrid working)
• The successful candidate will be required to work Friday as one of their working days; the other days are negotiable to meet business needs
• Eligible for Essential Car User allowance of £94.36 per month plus business mileage expenses
  • Full driving licence and access to a car during working hours essential
• Generous holiday entitlement: 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro‑rata
• 5% pension contribution
• Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share
• Excellent benefits including:
  • SYHA Rewards – employee discount scheme, offering cash back and shopping discounts, plus advice and resources on health, eating, financial wellbeing, exercise, and mental health
  • Westfield Health (employer paid)
  • Counselling
  • Discounted gym membership
  • Cycle to work scheme
• Access to a wide range of programmes to train and develop you

At South Yorkshire Housing Association, we provide housing and support services across South Yorkshire to help people settle at home, live well and realise their potential.

• Provide customers with excellent housing services and support; manage a patch of properties, reporting to one of the Neighbourhoods Team Leaders
• Work in a specialised team managing cases of anti‑social behaviour, safeguarding, tenancy and estate management; identify further opportunities to engage with our customers
• Collaborate with colleagues in other teams, departments and external agencies to deliver high‑quality housing services
• Work in the communities where we manage housing in addition to working from home, following a hybrid working approach

• Self‑motivated with a strong work ethic, excellent communication skills and a real team player
• Reliable under pressure, organised and able to plan and prioritise workload effectively
• Attentive to detail and an excellent problem solver who can transform negative situations into positive outcomes for customers
• Experienced in managing difficult situations, staying calm under pressure and demonstrating consistently high levels of resilience
• Possessing experience or understanding of partnership working/stakeholder management, and a commitment to delivering high‑quality housing services
• Ready to bring life experience and transferable skills to the role, where relevant

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. We offer a diverse portfolio of services, from extra‑care housing to support in homes, workplaces and communities. We believe that diversity strengthens our service delivery and welcome applications from all backgrounds.

SYHA is a Disability Confident Employer, committed to providing a supportive interview experience for disabled applicants. We will ensure that disabled applicants who meet the essential criteria for the role are guaranteed the opportunity to demonstrate their abilities at interview and must disclose their disability in the Equal Opportunities section of the application.

SYHA does not hold a sponsorship licence and is unable to provide visa sponsorship.

For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job.

Closing Date:
Sunday 1st March 2026 at midnight

Interview Dates:
Tuesday 17th March 2026