Quality Assurance Officer

Do you know what good Social Care practice looks like? Are you interested in showcasing good practice and helping colleagues to do their best work? Do you want the chance to make a difference to the way services are delivered to improve outcomes for children, young people and their families? We'd love to hear from you.

As a Quality Assurance Officer you will have the opportunity to work across all of Cambridgeshire County Council's Children's Services, including Targeted Support, Youth Justice and SEND. You will be part of a small team that has a strong emphasis on social care values and practice standards. After your induction, this role will be hybrid and includes travel across Cambridgeshire as well as home working.

Our current team base is Scott House, Huntingdon.

If you would like to discuss the role in more detail please email Helen Love, Service Manager Quality Assurance, Participation and Independent Visitors via hele to arrange a phone call or Teams meeting.

Interviews to be held in person at Scott House in Huntingdon on 31st March 2026 and willinclude a young people panel as the voice of those receiving a service is at the heart of practice in Cambridgeshire County Council from the very start of your journey with us.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Your role will be varied and interesting. Here are some of the things you will be doing:

• Interpreting data, utilising feedback and liaising with the service to plan audit activity.
• Completing audits (both desktop and side by side with practitioners).
• Engaging with those who receive a service to ensure their voice is at the centre of all we do.
• Report writing.
• Sharing your findings in creative ways, with a wide-ranging audience, including senior leaders.
• Informing and delivering workforce development activities, such as workshops - working closely with colleagues in our Learning and Development Service and the Cambridgeshire Academy for Reaching Excellence (CARE).
• Assisting leaders in coordinating quality and performance monitoring activity within services.

Ideally, you are a Social Worker who is registered with Social Work England. But if you have a degree (or equivalent) in a related field, or extensive experience of working in social care or youth justice, we'd love to hear from you too!

You are professionally curious and want to understand why something has happened, what the impact might be and how we could improve it.

You can be flexible with changing demands and are creative in your approaches to meeting work challenges.

For a full list of the requirements of the role, please check out the Job Description & Person Specification.

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle…