Nurse Advocate

Kansas City, Missouri, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.

• Responsible for educating, coaching, monitoring, and coordinating resources for individuals with identified health risks.
• Provides telephonic and/or web-based outreach to program participants
• Provides health coaching, education, clinical advocacy, and navigation assistance for individuals participating in the LNA and/or wellness program(s)
• Documents client out-reach, engagement, referrals, and follow-up
• Leverages all available tools and resources from the organization’s carriers, third party administrators and other available providers and sources.
• Shares the responsibility of maintaining program timelines and resources with the Nurse Advocate program manager, project manager and other key contacts
• Assists in the development and presentation of health and wellness-focused information and educational programs
• Remains current of health promotion industry trends, products and best practices.

Qualifications:

Required Education, Experience, and Competencies

• Current unencumbered Registered Nurse Licensure
• Minimum of three years nursing experience working with chronic conditions and condition management
• Current BLS certification
• Competence in Microsoft office, web-based program use, and an ability to readily learn new computer-based skills
• Bilingual Spanish speaker strongly preferred
• Health or wellness coaching, case management, disease management experience preferred

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are those which must be met while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficiency in critical thinking and ability to deal with issues using solid nursing judgment and sound decision-making
• Effectively organize large case loads and prioritize work demands
• Exceptional communication and relationship building skill
• Accountability and autonomy
• Occasional overnight travel (10% of time) for client meetings, training and / or corporate meetings
• This job is a remote/work from home position

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. However, this description is not meant to be an exhaustive list of job duties. The essential functions of this position may change as necessary.

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people.…