Intercept Specialist

Position Function

The Intercept Specialist is responsible for providing intensive home-based services to families. The role involves providing individualized family sessions in the home and community settings in order to safely reunify the youth with family and/or maintain the youth in the home. The implementation of Intercept offers a unique opportunity to be immersed in an evidence-based program model to serve youth and their families.

• Education: A Bachelor’s degree in Social Work, Psychology, or a related human services field from an accredited college or university is required; a Master’s degree in Social Work, Psychology, or a related field is preferred.
• Experience: The position requires 1 year of cumulative experience with an undergraduate degree that includes working with children and families for counseling, crisis intervention, intake and assessment, and case management.

• Providing expedient and intensive services to a small caseload of 4-6 families.
• Be present in the home on a regular and consistent basis for families assigned to Intercept services, with an average of three face-to-face sessions with the family per week.
• Provide ongoing assessment, service planning, risk assessment, safety planning, and advocacy.
• Work as part of a multi‑disciplinary team.
• Maintain accurate and timely documentation of services for all assigned clients.
• Schedules for this position are non‑traditional, but flexible and based around the families’ availability.
• Provide on‑call after‑hours support to families using a rotating on‑call schedule with the Intercept team, with the expectation of potentially responding in person during some crisis situations as deemed necessary by the leadership team. Intercept specialists may be required to provide transportation for families they are serving.
• Prepare and submit all required documentation, reports, and statistical data in a timely manner.
• Follow policies and procedures of ACH and represent the agency in a positive and professional manner. Coordinate the collaboration of referral agencies, family members, and other support systems to meet the needs of families and children.

• Exposure to children with behavioral challenges, including possible physical aggression.
• A personal, dependable vehicle is required for travel.
• Must maintain a good driving record and ensure safe transport to client locations.
• The position provides 24/7 on‑call support to assigned families.

The Intercept Specialist will have access to confidential client information, including family plans, case files, and personal records. The Intercept Specialist must maintain confidentiality and follow HIPAA and agency policies related to personal records & client records. Specialists are expected to adhere to all ethical and legal guidelines, including confidentiality and mandated reporting.

• Organize and facilitate sessions for caregivers and children, ensuring sessions are accessible and flexible to meet client needs.
• Provide intensive, ongoing case management services and therapeutic interventions, including risk assessments, safety planning, skills training, and behavioral stabilization.
• Ensure regular engagement with clients by visiting with the child, family, or support system an average of three times per week, attending school meetings, and court proceedings as needed.
• Collaborate with other agencies, including Intercept, OCOK, and community resources, to ensure comprehensive care for children and families.
• Implement interventions for children’s behavioral challenges and family challenges based on Intercept’s evidence‑based model.
• Develop individualized treatment plans in collaboration with families, setting achievable goals, and coordinating resources to facilitate transitions and stability.
• Complete trainings and certifications as required by the Intercept program, licensing standards, and agency policies.
• Attend and actively participate in team staffing meetings, including group supervision, clinical consultation, and individual professional development, and implement feedback and recommendations…