Family Support Specialist I​/II - Health and Human Services

Family Support Specialist I

Under direct supervision, the Family Support Specialist I is responsible for providing home-based prevention services focusing on supporting the parent–child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services/activities for families; performs related work as assigned.

Under general supervision, the Family Support Specialist II is responsible for providing home-based prevention services focusing on supporting the parent–child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services/activities for families; mentors new Family Support Specialists; performs related work as assigned.

Preferred candidates are bilingual in Spanish and English, have experience supporting children and families, understand child growth and development, are resourceful, relational, strong communicators, multi‑taskers, and team‑oriented.

Family Support Specialist I: $48,680.32 to $51,114.33

Family Support Specialist II: $52,236.08 to $54,847.88

• Conduct home visits virtually or in‑person and assess family needs and provide case management services while promoting self‑sufficiency.
• Utilize child development curricula with each family and promote positive parent–child relationships.
• Utilize floor time to support play within the parent and child relationship.
• Utilize appropriate limit setting and boundaries.
• Maintain necessary assessments and documentation in accordance with County and funding source requirements.
• Participate in and come prepared for weekly supervision with Program Supervisor.
• Coordinate with other community services.
• Attend and participate in all scheduled Healthy Families conferences, seminars, in‑service training and parent events.
• Maintain all Healthy Families quality assurance standards, i.e. home visitation rate, etc.
• Participate in agency Continuous Quality Improvement activities.
• Perform related duties as assigned.

• Perform the duties of a Family Support Specialist I.
• Participate in a County, community or Healthy Families Arizona committee.
• Actively support the Supervisor in onboarding new Family Support Specialists and mentoring with community resources, curriculum, home visiting and paperwork.
• Provide administrative support to Program Supervisor as assigned, including supporting case staffing management and chart reviews as assigned.
• Observe a Program Supervisor during weekly supervision with staff at least twice a year.
• Observe end‑of‑month completion at least twice a year.
• Remain up to date on best practices and emerging trends in home visiting programs and services.
• May be responsible for the development of additional training as required for the population(s) served.
• May be responsible for assigning and reviewing the work of others.
• Other duties as required by the County or the Program Supervisor.

High school diploma and two years of work experience. Must be able to provide proof of education (i.e. high school diploma or equivalent or college degree/transcripts). Must have a valid Arizona driver’s license, vehicle and proof of a current and valid motor vehicle insurance. Final job offer contingent on a satisfactory 5‑year Arizona Motor Vehicle Report. Must be eligible and able to obtain/maintain a level 1 fingerprint clearance card.

Must be able to be certified in CPR/First Aid. Final job offer contingent on a clear pre‑employment drug test. This position is non‑exempt from overtime.

Bachelor’s degree in social work or related fields and one year of experience OR three years’ experience as a Family Support Specialist I. Must be able to provide proof of education. Must have a valid Arizona driver’s license, vehicle and proof of a current and valid motor vehicle insurance. Final job offer contingent on a satisfactory 5‑year Arizona Motor Vehicle Report.

Must be eligible and…