Integrated Case Worker III Inyo

Job Location: Inyo County, CA

Language Requirement: Spanish bilingual preferred, but not required.

Attendance: In-person only (No teleworking or remote work)

Interviews: Conducted in person

Under general supervision, provides expert advice to case carrying staff to assist in the provision of a variety of public assistance benefits and employment services; assists in the management of integrated cases; performs specialized caseload management and employment assignments requiring an advanced level of technical knowledge in public assistance and employment services programs; serves as lead worker and expert resource to other staff;

may carry a limited caseload of the more difficult cases; and performs related duties as required.

This is the lead and advanced working level in this series. Incumbents are expected to work independently and make decisions in accordance with established guidelines. Incumbents assist the unit supervisor in overseeing and guiding the work of unit staff. Incumbents perform a variety of eligibility, employment services appraisal, assessment, plan development, and specialized case management duties necessary to move clients from dependency to self-sufficiency within prescribed time limits.

Incumbents serve as expert resource staff to assist management in developing, implementing and applying policies, procedures and methodologies related to employment services programs and assist with training of staff.

The Integrated Case Worker series differs from the Eligibility Specialist series in that the Integrated Case Worker provides both determination of eligibility for public assistance and basic employability services. The Integrated Case Worker differs from the Employment & Training Worker series in that the latter's primary focus is in providing the full scope of employability services to eligible applicants.

Supervision Received and Exercised:
Incumbents typically receive supervision from a Supervising Integrated Case Worker or a Human Services Supervisor I. Supervision may also be received from an Employment and Training Supervisor or a Social Worker Supervisor. An Integrated Case Worker III has no responsibility for supervising others, but may provide lead direction to other Integrated Case Workers.

Duties may include, but are not limited to, the following:

• Interviews, advises and guides a diverse population of clients to ascertain employability, isolate barriers to employment, evaluate need for and authorize public assistance benefits, and authorize ancillary benefits/services necessary to mitigate the impact of employment barriers
• Conducts complete appraisal of case records to assess clients' education, work experience, skills, abilities and job interest and attempts to match them with available employment opportunities
• Identifies and presents alternative solutions to client issues and problems such as transportation, financial needs, employee/employer relations, and in setting priorities
• Performs case studies to assess problems and develops appropriate types and methods of meeting client needs; participates in a multi-disciplinary team to develop an appropriate case treatment plan
• Provides guidance to case-carrying staff in the development of individual employment plans and recommends appropriate referrals to employment, training, and social services
• Maintains liaison with other department staff to ensure prompt, efficient provision of services or application of appropriate sanctions
• Leads and coordinates the work of other staff and serves as expert resource in one or more areas to guide and assist other staff in public assistance and employment services activities
• Interprets and explains regulations, rules, and policies to clients; apprises clients of their rights, responsibilities and eligibility for program participation
• May conduct field visits to monitor and investigate client progress and compliance with their employment and diversion from problems that hinder employability
• Facilitates, monitors, and schedules Focus Groups for participants in Job Search and Work Experience Sites
• Uses a computer to input client information through an automated system
• Organ…