Senior Housing Adviser

INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.

Job title: Senior Housing Advisor

Hours: 37

Contract: Permanent

Location: Merrion House

We’re looking for an experienced and motivated Senior Housing Advisor to join our Housing Options service in Leeds. This is a key role supporting our work to prevent homelessness, deliver high‑quality advice, and ensure vulnerable residents receive the right support at the right time.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions .

We’re looking for someone who has:

• Strong knowledge of homelessness law, safeguarding, and housing options services.
• Experience managing complex casework and supporting staff.
• Excellent communication skills and the ability to work with customers in challenging situations.
• A proactive, organised approach and positive problem‑solving skills.
• The ability to build effective relationships with partners and stakeholders.

As a Senior Housing Advisor, you will provide specialist guidance on homelessness legislation, oversee complex casework, and offer day‑to‑day support to Housing Advisors within the team. You’ll help drive excellent customer service, maintain high professional standards, and contribute to service improvements across the Housing Options function.

Key Responsibilities

• Provide expert advice in line with the Homelessness Reduction Act 2017, Housing Act, and relevant case law.
• Manage a caseload of complex and high‑risk cases, ensuring legally compliant and person‑centred outcomes.
• Support Housing Advisors with case reviews, mentoring, and quality assurance.
• Develop and oversee Personal Housing Plans and prevention/relief work.
• Work collaboratively with internal teams and external partners to prevent homelessness and sustain tenancies.
• Assist with service development initiatives, reporting, and performance monitoring.
• Contribute positively to a culture of continuous improvement.

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

Please complete the online application form.

If you have any queries or would like an informal chat about the role please contact Gemma London, Deputy Housing Options Manager,

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria.

Please ensure you are eligible before applying.

Job Description

Job Purpose: The post holder will contribute to the delivery of a high quality housing options service for people who are homeless, threatened with homelessness or in some for of housing need. The post holder will contribute to ensuring the service has an absolute commitment to customer care and legal compliance. The post holder will specifically focus on two of the core service functions of housing advice…