Case Manager Oakland, CA

West Coast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families.
Working at West Coast Children’s Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity.

Classification
:
Regular Full Time (1.0 FTE), Non-exempt

Location
:
Oakland, CA / Hybrid (availability to provide client services in-person and complete documentation remotely)

Regular Work Schedule
:
Full time, M-F

Compensation:

• $31.25 per hour (additional 10% for bilingual Spanish candidates)

The
Outpatient Case Manager works within dynamic teams of youth, caregivers, mental health providers, intensive care coordinators, social workers, teachers and other supportive figures in a youth’s life. Services may include intensive skill building, advocacy, linking to and coordinating with tutoring & vocational programs, mentoring, shelter/ housing, medical and mental health services, legal aid, education, access to benefits or other needs families may have.

An Outpatient (OCS) Case Manager provides a diversity of care through conducting the following combination of services:

• Clinical Case Management - Short term & long term intensive linkage and follow-up with community resources which aim to improve mental health symptoms.
• Individual Rehabilitation or Intensive Home Based Services (IHBS) - Focuses on skill building to improve life functioning; examples include: guidance on applying to jobs/schools, building self care and hygiene skills, strengthening social, coping and other behavioral skills.
• Enhanced Care Management (ECM) - A benefit that connects youth and families to healthcare and other services.
• Provide stabilization care to foster youth in a milieu environment as youth await and prepare for transition to foster placements.

An ideal candidate demonstrates flexibility, initiative, creativity, inclusivity and knowledge of the unique challenges youth and young adults face in foster care. Writing progress notes for each meeting and completing other clinical documentation in a timely manner are an essential part of this position - a writing sample exercise will be conducted during an interview to identify your baseline for progress note writing.

About the Program:
Outpatient Services

Our Outpatient Mental Health
Services are uniquely suited to meet the needs of vulnerable and high-risk children, adolescents and families – particularly those involved in the Alameda County foster care system. We see clients at our Fruitvale clinic, via tele-health as well as in community settings, meeting families at their greatest point of need, equipping them with the tools and linkages to help overcome what often are multiple traumatic events.

The impact of our work is evident in the lives we help to change on a daily basis.

• Cultural Humility - Awareness of the impacts of power, privilege, race and SOGIE on self, clients & others.
• Efficiency and Time Management - Ability to be well-organized, manage time/schedule effectively, prioritize and complete timely documentation.
• Clinical Care - Manage a caseload and ensure 60% (24 hrs / week) are dedicated to providing services to youth and families;
  Uphold ethical and legal responsibilities, complete high quality documentation, link youth to to resources, support skill building, assess needs, strengths & provide crisis intervention and de-escalation
• Team Based Care - Enthusiastically able to work collaboratively as part of a multidisciplinary treatment team to support youth and families with developing and making progress toward their goals.
• Work in Community Environments - Openness to providing services in a variety of community settings such as homes, schools, parks, shelters, other agencies, etc.
• Relationship Centered - Understands the value of building healthy relationships to help youth navigate complex systems and how trauma can impact youth and team dynamics;
  Open to Restorative Justice Practices.
• Commitment to Ongoing Learning - Ability to use supervision effectively;
  Ability to be self-reflective and accountable to growth areas;…