Senior Housing Adviser

Senior Housing Adviser Leeds City Council
• Leeds, West Yorkshire, United Kingdom

INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.

Job title: Senior Housing Advisor

Salary: SO2 £ 37,280 - £39,152

Hours: 37

Contract: Permanent

Location: Merrion House

We’re looking for an experienced and motivated Senior Housing Advisor to join our Housing Options service in Leeds. This is a key role supporting our work to prevent homelessness, deliver high‑quality advice, and ensure vulnerable residents receive the right support at the right time.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our ambitions.

About you

• Strong knowledge of homelessness law, safeguarding, and housing options services.
• Experience managing complex casework and supporting staff.
• Excellent communication skills and the ability to work with customers in challenging situations.
• A proactive, organised approach and positive problem‑solving skills.
• The ability to build effective relationships with partners and stakeholders.
• A commitment to delivering high‑quality, compassionate services.

About the role

As a Senior Housing Advisor, you will provide specialist guidance on homelessness legislation, oversee complex casework, and offer day‑to‑day support to Housing Advisors within the team. You’ll help drive excellent customer service, maintain high professional standards, and contribute to service improvements across the Housing Options function.

Key Responsibilities

• Provide expert advice in line with the Homelessness Reduction Act 2017, Housing Act, and relevant case law.
• Manage a caseload of complex and high‑risk cases, ensuring legally compliant and person‑centred outcomes.
• Support Housing Advisors with case reviews, mentoring, and quality assurance.
• Develop and oversee Personal Housing Plans and prevention/relief work.
• Work collaboratively with internal teams and external partners to prevent homelessness and sustain tenancies.
• Assist with service development initiatives, reporting, and performance monitoring.
• Contribute positively to a culture of continuous improvement.
• Provide leadership in managing Housing Advisers and, where applicable, Housing Support Officers.
• Take a leadership role in quality assuring all elements of the Housing Options Service, including case management, assessment and advice decision letters, and financial payments.
• Deliver an ‘out of hours’ on‑call housing options service as part of the Leeds Housing Options Service managers.
• Contribute to safeguarding arrangements for vulnerable adults and children using the Housing Options Service.
• Embark on continuous improvement initiatives, fostering effective partnering arrangements across the public, private, and third sector.

What we offer you

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice on completing your application.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care‑experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK,you must consider your own eligibility for sponsorship for a particular role through…