Care Coordinator North Austin; Williamson

At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith.

Job Title:

Care Coordinator
- Georgetown (Williamson County)

Job Status:
Full-time, exempt, grant-funded

Job Location:

Hybrid

Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governor’s Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers.

The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and ensure that local and statewide partners are bridges instead of barriers to services for youth and their families.

Annual salary

Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.

Generally, Monday through Friday, 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50 hour work week. Some travel is possible.

Work performed primarily remotely with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.

• Build consensus among regional partner agencies to establish protocols
• Implement Unbound Now’s care coordination program regionally in accordance with the Texas Office of the Governor Child Sex Trafficking Team’s expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2024-25 funding announcement, and any subsequent direction provided by the CSTT
• Share 24/7 remote care coordination line with Lead Care Coordinator
• Complete CSE-ITs as needed
• Secure and retain release of information and consent for care coordination services
• Encourage engagement of CSEY advocacy services
• Facilitate rapid response meetings, service staffing meetings, and family engagement meetings
• Schedule and facilitate regular meetings of advisory councils in the service region
• Take care not to release confidential information without parent/guardian consent
• Support the regional care coordination team in promoting and hosting awareness events and education/training events
• Facilitate case analyses by the regional care coordination team
• Facilitate data evaluation sessions by the regional care coordination team
• Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop
• Attend weekly meetings with co CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team
• Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives
• Participate in regular gatherings of all Unbound Now care…