Housing Options Officer; Remote

Overview

Housing Options Officer (Remote) needed, £22 per hour.

PAYE – Reference: OR20964.

Provide advice, information and assistance to applicants who are homeless or at risk of homelessness.

Help applicants to explore their housing options and find suitable accommodation that meets their needs.

Work with a range of partners and agencies to prevent and reduce homelessness in the community.

Advice & Guidance

Offer advice and information on topics such as homelessness prevention, housing options, tenure rights and security of tenure. Communicate with applicants or their authorised representatives through phone, email or letter. Make advice accessible to all applicants and help them avoid or resolve homelessness and secure long-term housing solutions.

Progress Applications

Make enquiries and collect all relevant information from the applicant including financial statements or health information and carry out other verification checks as necessary, including authorised communication with statutory and voluntary agencies to support decision making. Progress all homeless applications (Part 7 application) under current legislation, ensuring compliance to the Homelessness Code of Guidance.

Progress all housing applications (Part 6 applications) in line with the Homefinder Choice Based Lettings scheme and ensure these are completed in a timely manner.

Assessment & Plan

Carry out an assessment of circumstances and needs to identify what has caused the homelessness or threat of homelessness and the housing needs of the applicant and any support needs to be able to secure and retain accommodation. Following the assessment, create a personalised housing plan with the applicant to help them retain or find accommodation.

Decision Making

Decide on what duties are owed to the applicant (e.g., interim duty, prevention duty, relief duty), progressing all homeless applications, notifying applicants within…

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to  quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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