Counselor, Student Advocate Center - NSLP

Job Description

At the National Student Loan Program (NSLP), we hire talented people to help students understand and manage student loans.

Our motto is “Helping Educate Responsible Repayment Options,” and we provide guidance and understanding to borrowers.

Our Counselors provide free assistance in understanding information, tools, and resources available on student loans. We communicate with current and past students via inbound & outbound calls, email, and webchat to guide them through the options and resources available on existing student loans.

• Support:
  We’ll provide a positive environment and tools for success with annual performance reviews and opportunities for salary increases.
• Comprehensive Training Program
• Professional Growth and Career Development
• A fun, Casual Work Environment that values a Work‑Life Balance.
• Potential to earn Hybrid Work from Home & Office Schedule
• Hourly Rate: $17.50
• Based on a standard full‑time schedule (40 hours per week), this is equivalent to an annual salary of approximately $36,400
  .
• Benefits! (Medical, Dental, Vision, Life Insurance, and two retirement benefits with a 100% 401(k) match!)
• We value education and offer tuition reimbursement of up to $5,250 per calendar year.
• Ten paid holidays, 1 floating holiday, plus 12 days of vacation and 10 days of sick time annually.

Full‑time hours:
Monday through Friday, 10 am – 7 pm

• Problem‑solving skills
• Listening skills
• Superior communication skills
• Strong work ethic, integrity, and the will to win
• Strong attention to detail
• A stable work history
• High School Diploma or GED equivalent; associate’s degree (A.A.) or equivalent from a two‑year college or technical school preferred, or one‑year experience and/or training; or equivalent combination of education and experience
• The position is located in Lincoln, NE; the employee must reside within driving distance of our office location
• Successful completion of a background investigation is required

If you want to assist others by guiding them toward successful student loan repayment, apply today and submit your resume and cover letter on our ADP Workforce Now site or send it via email to hrd. Visit our website p.org.

FES and NSLP takes affirmative action to ensure that applicants with job‑related qualifications are employed and employees are treated when employed without regard to race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, intellectual disability, mental disability or physical disability.

Equal Opportunity Employer