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Bilingual

Remote Member Care Associate

Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listing for: Golden 1 Credit Union
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • Social Work
    Bilingual
Job Description & How to Apply Below
A financial institution in Sacramento is seeking a Member Care Representative I to handle delinquent accounts through effective communication and resolution strategies. The ideal candidate will have strong verbal and written skills, a high school diploma, and some experience in collections. This role emphasizes member education, compliance with regulations, and maintaining a high level of member loyalty. Initial training will be on-site, followed by a remote working schedule after 90 days.
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Position Requirements
10+ Years work experience
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