Assistance Counselor

Employee Assistance Counselor

Hiring Department: Office of Human Resources

Position Open To: All Applicants

Weekly Scheduled

Hours:

40

FLSA Status: To Be Determined at Offer

Earliest

Start Date:

Ongoing

Position Duration: Expected to Continue

Location: AUSTIN, TX

This is a full‑time (40‑hour/week) position with a hybrid work schedule. Counseling appointments are held both in person and virtually. The current expectation is that counselors work on‑site three days per week to support in‑person appointments, team collaboration, and university outreach.

The Employee Assistance Program (EAP) provides brief counseling and consultation services, crisis intervention, assessment and referral, educational programming, and supervisory consultation. We strive to create a supportive, welcoming environment for all University of Texas System and University of Texas at Austin employees.

You'll be working for a university that is internationally recognized for academic excellence and research. Your contributions will directly impact the well‑being of faculty and staff, which in turn supports the student experience. If you are someone who finds purpose in meaningful, relationship‑centered work, we hope you'll consider joining our team.

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary vision, dental, life, and disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan with employer matching funds
• Additional voluntary retirement programs:
  Tax Sheltered Annuity 403(b) and Deferred Compensation 457(b)
• Flexible spending account options for medical and childcare expenses
• Free access to Linked In Learning and other professional development tools
• Tuition assistance
• Expansive employee discount program, including athletic tickets
• Free access to UT Austin's libraries and museums with staff
• Free rides on all UT Shuttle and Austin Cap Metro buses with staff

For more details, visit:
Benefits Overview and Total Rewards Information.

Security sensitive position; criminal background check conducted on selected candidate. Hiring decision is contingent upon applicant clearing background requirements. Must be authorized to work in the United States on a full‑time basis for any employer without sponsorship.

Hybrid work available: work from home 1‑2 days per week.

To transform lives and enhance organizational well‑being by providing counseling, consultation, and training services to the UT community. This position serves as a counselor on the EAP team and contributes to a culture of collaboration, responsiveness, and professionalism.

• Deliver short‑term, individual and group counseling to UT faculty, staff, and retirees. Conduct mental health assessments, develop treatment plans, and facilitate goal‑oriented therapeutic interventions. Establish collaborative, problem‑solving relationships with clients. Inform clients of confidentiality limits and mandatory reporting responsibilities. Refer to community and campus providers for longer‑term support or higher levels of care, including outpatient and inpatient treatment.
• Create and deliver presentations on topics such as stress management, suicide prevention, navigating workplace mental health, dealing with difficult customers, and crisis response. Promote EAP services through campus outreach and tailor trainings to the needs of departments and units.
• Provide assessment and intervention for employees in crisis. Collaborate with university violence risk assessment professionals and participate in response efforts for distressed or unsafe employees. Offer support to managers navigating the Fitness for Duty process. Provide outreach to work groups affected by critical incidents or trauma.
• Consult supervisors, human resources, and university leaders to address concerns about employee behavior, team dynamics, and workplace functioning. Topics include but are not limited to workforce transitions, conflict, change management, and employee wellness. Apply an understanding of organizational systems, university policies, and departmental operations.
• Participa…