Installation Manager

Installation Manager

Lead the Crew. Own the Standard. Deliver the Result.

If you’ve run jobs, led installers, handled tough homeowners, and know how to keep production tight — this role is for you.

We’re not looking for someone to sit behind a desk.

We’re looking for a leader who understands the field, knows what “right” looks like, and takes pride in running clean, efficient, high‑performing installation teams.

Renewal by Andersen is the full‑service replacement division of Andersen Corporation — a 125‑year‑old company and the most trusted name in windows and doors in North America.

In British Columbia, Renewal by Andersen is operated by the Dunn Group — known for aggressive growth, strong leadership, and a commitment to world‑class customer experience.

We’re growing fast. And we need strong Installation Managers to grow with us.

As an Installation Manager, you are responsible for making sure jobs are:

• Measured accurately
• Scheduled properly
• Installed to company standard
• Completed right the first time
• Delivered with an exceptional customer experience

You will oversee multiple jobs and crews across your region. You are the bridge between Sales, Production, and Installation.

If something is wrong — you fix it.

If something can be improved — you improve it.

If standards slip — you raise them.

You report to the Regional Senior Installation Manager and work closely with Production and Sales.

• First‑Time Completion (getting the job done right the first time)
• Accurate measurements and job packages
• Reducing errors and rework
• Maintaining installation standards

• Coordinating jobs efficiently
• Ensuring installers have what they need
• Keeping projects moving on time

• Maintaining high Medallia (NPS) scores
• Driving strong 5‑star reviews
• Handling escalations professionally

• Reviewing and managing project cost additions (PCAs)
• Preventing avoidable order errors
• Monitoring installer payouts for accuracy

• Coaching installers
• Reinforcing company standards
• Identifying skill gaps and training needs

You’ll likely succeed here if you:

• Have 5+ years leading field crews in construction or trades
• Understand window/door installation or similar exterior trades
• Are comfortable reading measurements and job packages
• Know how to hold tradespeople accountable without losing respect
• Believe clean jobsites and homeowner care matter
• Are comfortable being measured on performance

This role requires confidence, urgency, and leadership presence.

If you prefer low expectations and minimal accountability, this isn’t the right fit.

You will be measured monthly on:

• Days to Measure / Days to Order
• First‑Time Completion Rate
• Customer Satisfaction (Medallia)
• Online Reputation (5‑Star Reviews)
• Technical Accuracy of Job Packages

This is a scoreboard‑driven position. Performance matters.

Base Salary: $75,000 annually

Car Allowance: $800 monthly

Cellphone Allowance: $50 monthly

Bonus Potential:
Up to $11,250 annually

Total Earning Potential:
Over $96,450 per year

Bonuses are paid monthly and tied directly to performance metrics such as:

• First‑time completion
• Customer satisfaction scores
• Review performance
• Measurement and order accuracy
• Error reduction

You control your bonus through results.

• Field‑based role with regular driving to job sites
• Administrative work completed from home office
• Occasional evening or weekend availability may be required
• Must be able to lift and carry light product samples

• Backed by a 125‑year industry leader
• Rapid growth across BC
• Strong operational leadership
• Clear expectations and accountability
• Real opportunity to grow into senior leadership

“I’ve run crews before.”

“I know how to prevent install mistakes.”

“I want to be paid for performance.”

Then we want to hear from you.

Apply today and show us how you lead.