Manager of Alliance MSSP Renewal & Deal Support Specialists; Remote

Employer Industry: Cybersecurity

• Salary up to $128,000 per year, with eligibility for commissions and equity grants
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Professional development opportunities for all employees, regardless of level or role
• Vibrant office culture with world-class amenities and a Great Place to Work Certification
• Opportunity to lead and develop a high-performing team within a mission-driven organization

• Lead a team of MSSP, OEM, and Alliance Account Managers to support Global MSSP and Alliance teams
• Oversee renewal management for MSSP, OEM, and Alliance partners, including complex licensing models
• Drive renewal predictability and pipeline visibility by partnering with various leadership teams
• Create controls for accurate renewal quoting and data integrity within MSSP, OEM, and Alliance frameworks
• Develop and implement scalable processes for partner renewals and co-sell engagements

• Relevant industry experience in High Tech / SaaS
• 6+ years of experience managing Renewals Specialists, Deal Support, or Customer Success teams
• Strong understanding of MSSP, Channel, or Alliance go-to-market models
• Experience with Annual Recurring Revenue (ARR) business models
• Proficiency in  and Salesforce CPQ, along with advanced MS Excel skills

• Experience managing SaaS subscription renewals within partner or indirect sales models
• Deep understanding of complex pricing structures and multi-entity contracts
• Exceptional communication skills across email, virtual meetings, and executive presentations
• Highly organized, analytical, and process-driven mindset
• Ability to balance competing priorities in a fast-paced, global environment

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.