Security Officer

Grade B - £28,598 - £33,699

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

The post is part of a rota system that includes weekends and bank holidays; shifts are rotated weekly, typically working early mornings or late evenings.

The Security Officer will assist the Library of Birmingham in providing a service to the public, staff, and visitors at the Library of Birmingham operating 24/7.

Birmingham City Council

Security Officer

Permanent

Security officers will maintain both physical and procedural security at the library. You will act as the main point of contact for day-to-day security issues, working to action and resolving any issues or management requests in a timely manner. The role also involves using initiative to find ways to improve customer experience, signposting customers, meet and greet, ensuring staff and customer safety, security and wellbeing while on site, responding to incidents as necessary and excluding those with behavioural issues from the library as required.

• Monitor life safety systems
• Operate the Fire Evacuation lift in emergency
• Enforce the Libraries and Museums Act 1964 byelaws
• Follow the library's policy and procedures and those of the Council
• Work in the Control Room operating CCTV systems, Fire and Intruder Alarm software systems, Lift Control systems and other software
• Be computer literate and able to enter data into the computer and write reports
• Have awareness of Counter terrorism issues and mitigation measures and be aware of the implications of the PROTECT duty (Martyn’s Law)

• Opening and closing of the building
• Digitally recording incidents
• Completing regular patrols
• Monitoring CCTV and working as a team to provide a safe environment for library users
• Performing dynamic risk assessment, using problem‑solving skills to resolve issues that occur during daily operations and liaising with management accordingly

There is a requirement for Security officers to be trained first aiders and to hold the Security Industry Authority Licence. These certifications must be maintained throughout your employment with Birmingham City Council. A CCTV SIA licence is also desirable.

Please upload your up-to-date CV via the attachments part of your application; this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquiries please contact the Resourcing Team.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.