Asset Protection Specialist

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world‑class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries.

Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Security Office, Protective Services reports directly to the Security Manager, Protective Services. As a Security Officer specializing in CCTV and Access Control Monitoring, this position plays a crucial role in ensuring the safety and security of the building’s assets. The primary responsibilities will revolve around effectively operating and managing the CCTV surveillance systems and access control technologies to detect potential security breaches, unauthorized access, or suspicious activities.

Your role is to monitor and respond to security events, mitigate risks, and create a secure environment for our clients and their assets.

• Support the Manager, Protective Services, in developing and delivering the Syntax security strategy regionally and globally as required.
• Conduct regular inspections of access points, checking for security vulnerabilities and ensuring that all access control devices are functioning properly.
• Monitor multiple CCTV screens and video feeds to identify potential security threats, theft, vandalism, or any suspicious behavior.
• Promptly react to incidents by assessing the severity of the situation and escalating it to the appropriate authorities as necessary.
• Maintain accurate records of CCTV footage, incidents, and actions taken during each shift.
• Conduct investigations and loss prevention activities.
• Participate in company‑wide information security awareness and training activities.
• Research and stay aware of new governance, risk and compliance frameworks, standards, and regulations.
• Participate in company‑sponsored and industry‑relevant workshops, conventions, and working groups.
• Support the implementation of policies, standards, and procedures to assure compliance with applicable regulatory and legal requirements as well as good security practices.
• Collaborate with and support all other departments in the execution of company objectives.
• Incident reporting and documentation:
  • Prepare detailed incident reports, providing a comprehensive account of security breaches, suspicious activities and system malfunctions.
  • Maintain accurate and up‑to‑date records of incidents, actions taken, and resolution status for future reference and analysis.
• Experience in general physical security principals:
  • Alarm Monitoring and Response
  • CCTV Operations
  • Access Controls
  • Foot and Vehicle Patrols
  • Witness Interview
  • Report Writing
  • Crowd Control
  • Asset Protection

• High school diploma or equivalent.
• At least 2 years of work experience in security operations, access authorization, or other related/relevant fields.
• Current or prior security related certifications or training.
• Experience in the deployment of security related assets.
• Experience in creating and maintaining security related documentation to meet audit and regulatory/compliance needs.
• Must be self‑motivated with strong sense of ownership.
• Excellent communication skills and the ability to interact with employees, customers and vendors.
• Experience with Office software (Word, Excel, PowerPoint, etc.).

• Basic understanding of security controls.
• Ability to speak, read and write English.
• Ability to learn software tools used to implement security and business objectives.
• Evidence collection, configuration, and quality control.
• Well‑developed interpersonal skills.
• Ability to act independently.
• Attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to remain calm and make sound decisions.
• Knowledge of security protocols, emergency response and evacuation procedures.
• Security Program Governance.
• Protection of information and business assets.
• Organizational skills and use of standard Microsoft Office software (Word, Excel, PowerPoint, Outlook, etc.).
• Problem solving/analysis.
• Project leadership.

• Global travel:
  With us, you can also work from abroad from time to time.
• Flexible working time models, home office.
• Attractive benefits, e.g. company pension scheme or various health offers.
• A modern environment in which the "you" is part of it.
• Open feedback culture, flat hierarchies and a motivated team.
• Individual career planning with continuous training and coaching on the job.

You see a personal challenge in this responsible task? Apply now – and become part of the SYNTAX team!