Resident Engineer, Germany

Over 2,200 of the world’s leading organizations trust Algo Secto help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.

Join our global team,securingapplication connectivity, anywhere.

We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally.

We are hiring an Algo Sec Resident Engineer to join our Sales team, working with EMEA-based customers, primarily from Germany.

Reporting to:Algo Sec Resident Engineering Manager

Location:Germany (Home office)

Direct employment

• Monitoring, operating and maintaining Algo Sec products, troubleshooting assistance, upgrade planning, knowledge transfer of key sections of the product. Perform product customizations to a certain level. Consult customer with best practices and being their 'Trusted Advisor'. Working in tight integration with Sales, Delivery, Support, CSM, and R&D departments.

• At least 3 years’ experience in a similar position, in a software company.
• Experience in Linux/UNIX environments.
• Experience with networking devices (Switches, Routers etc.)
• Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, Palo Alto etc.)
• Experience working with Cloud platforms and managing Cloud Security.
• Excellent written and verbal communication skills in German.
• Good communication skills in English.
• Ability to operate under pressure in deadline-driven situations and business emergencies.
• Customer oriented and ability to establish customer’s trust.
• Problem solver, result driven, demonstrating a ‘make it happen’ attitude, attention to details.
• Team player, pleasant to work with, with a high level of integrity, bright, self-learner.
• Act as Algo Sec’s eyes & ears: monitor shifts in customer technical landscape, org structures, or priorities, and elevate key insights to internal teams (Customer Success, Product, Strategy).
• Ability to identify and elevate revenue-driving adoption or expansion signals.
• Willingness to travel up to 50% of the time, including frequent on-site visits to Algo Sec customers in EMEA.

• Knowledge of APIs (Java, REST).
• Virtual routing and Software-defined networking.
• Working knowledge of an additional European language (French, Spanish, Italian).

Algo Sec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.