Capacity Program Manager

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

In this role, you will help Coalition manage its relationships with insurance and reinsurance capacity partners across all insurance products, including delegated authority relationships and reinsurance relationships for our balance sheet vehicles. You will be responsible for managing day-to-day operations with these partners, including overseeing data sharing, audits, compliance with contractual obligations, and internal product development geared towards assisting carrier partners.

Accordingly, we seek a highly talented individual with deep insurance and reinsurance experience who thrives in a fast-paced, high-growth environment. Candidates should be able to operate with minimal oversight to drive execution across our capacity strategy.

• Oversee day‑to‑day operations with Coalition’s insurance and reinsurance carrier partners
• Ensure seamless communication and data sharing with external carrier partners
• Manage annual audits with all carrier partners, and project manage implementation of any audit recommendations internally
• Review contract wording with carrier partners, and ensure compliance with carrier contracts and guidelines
• Direct internal product development needs to support carrier partners better
• Effectively collaborate and communicate carrier‑driven needs and requirements with cross‑functional teams (underwriting, claims, operations, product, engineering, etc.)

• Operational experience at an insurance carrier or MGA, or experience managing capacity relationships and operations at a reinsurance broker
• Excellent interpersonal and communication skills to formulate and articulate contractual, technical, financial, and operational needs with partners and internal teams
• Strong attention to detail and analytical skills
• Self-directed and self‑motivated; excellent communicator and collaborator

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $108,000/year in our lowest geographic market up to $162,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job‑related knowledge, qualifications, work experience, credentials, and/or geographic location.

Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
• Competitive compensation and opportunity for advancement

Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote‑first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real‑world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #Our Coalition.

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