Security Officer

Security Officer - Full Time

Compensation: $27 per hour with full benefits.

Grand Hyatt at San Francisco International Airport (SFO), San Francisco, CA.

At Hyatt, we believe in the power of belonging—making people feel at home anywhere in the world. We turn trips into journeys, encounters into experiences, and jobs into careers, making travel more human, connected, and sustainable. Every role matters here, and your individuality is celebrated.

• Patrol the interior and exterior of the hotel property, including guest floors, public areas, back‑of‑house spaces, and parking areas.
• Respond promptly and professionally to incidents, emergencies, and alarms, ensuring timely communication with appropriate departments and first responders.
• Monitor security systems, CCTV, fire alarms, and access control systems.
• Complete detailed reports for incidents, accidents, and investigations.
• Enforce hotel policies and procedures, including crowd control and guest/employee conduct.
• Provide exceptional service when assisting guests, responding to concerns, or offering directions and information.
• Collaborate with other departments such as Front Office, Engineering, and Housekeeping.
• Assist with lost and found procedures, key control, and emergency evacuation protocols.
• Remain calm and take decisive action in emergency situations, including medical emergencies, fire alarms, and disruptive behavior.

• Free room nights, discounted room rates for guests and friends & family.
• Medical, prescription, dental, and vision insurance.
• 401(k) with company match.
• Paid time off, sick leave, and holidays.
• Paid family bonding time and adoption assistance.
• Tuition reimbursement.
• Free colleague meals during shift.
• Employee stock purchase plan.
• Discounts at retailers such as Apple, AT&T, Verizon, Headspace, and many more.

• Previous security, law enforcement, or military experience preferred; hotel or hospitality experience is a plus.
• CPR, First Aid, and AED certification preferred or willingness to obtain after starting.
• Strong verbal and written communication skills.
• Ability to remain calm under pressure and handle sensitive situations with discretion and professionalism.
• Must be open to working various shifts, holidays, and weekends.
• Must be able to stand or walk for extended periods and perform physical tasks such as climbing stairs or lifting moderate weights.
• Proficient in basic computer skills.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.