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Program Quality Assurance Specialist

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: AAMC
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Science
    Clinical Research
Salary/Wage Range or Industry Benchmark: 75200 USD Yearly USD 75200.00 YEAR
Job Description & How to Apply Below

Employer Industry: Medical Education and Research

Why consider this job opportunity:
  • Salary up to $75,200.00
  • Fully remote work available for most positions
  • Generous 403(b) employer contributions and financial wellness resources, including professional financial advising
  • Comprehensive health and wellness perks, including fitness and bicycle subsidies, on-site and virtual wellness programs
  • Employer-paid Employee Assistance Program (EAP) and back-up care options for family members and pets
  • Opportunity to improve the quality of services provided to examinees and make a significant impact in medical education
What to Expect (Job Responsibilities):
  • Investigate and resolve testing concerns reported by examinees, synthesizing information from multiple sources
  • Evaluate and report on vendor performance related to test delivery, identifying potential issues and implementing corrective actions
  • Analyze post-exam survey data to assess testing experience and vendor performance
  • Monitor outstanding investigation items to ensure testing concerns are resolved prior to score release
  • Collaborate with team members to uphold testing policies and document decisions and rationales
What is Required (Qualifications):
  • Bachelor's Degree
  • 3-5 years of related work experience
  • Strong analytical skills to synthesize information and identify patterns
  • Excellent communication skills to collaborate with vendors and stakeholders
  • Ability to work independently and manage multiple tasks effectively
How to Stand Out (Preferred Qualifications):
  • Experience in a testing or educational assessment environment
  • Familiarity with data analysis tools and techniques
  • Knowledge of medical education or related fields
  • Experience in customer service or client relations
  • Strong problem-solving skills
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