Account Manager

Overview

Account Manager, Group Sales
EF Go Ahead Tours
Denver, CO

Start Date:

June 9th, 2026

For consideration, applicants must live/relocate to the state of Colorado or within commutable distance to our Denver, CO office. Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.

As an Account Manager, you’ll use your attention to detail, relationship-building skills, and sales instincts to support Group Coordinators—helping them prepare for their trips and grow their programs by setting up future travel. You’ll manage key pre-departure details and follow through on requests to ensure a smooth, high-quality experience from enrollment through departure.

You’ll begin as a Support Account Manager, where you’ll learn the role, policies, and product while gaining exposure to our customers by assisting more tenured Account Managers. This includes providing out-of-office coverage and flexing your sales skills to upsell tour add-ons or booking returning travelers.

This role is designed to set you up for long-term success—providing the tools, experience, and support you need to thrive. Once fully ramped up and a book of business becomes available, you’ll step into the full Account Manager role and take ownership of your own customer portfolio.

As an Account Manager, you will be able to participate in the Sales Development Leadership Program. This is designed to accelerate the careers of high-performing candidates and prepare them for leadership in business. You will play a critical role in developing customer acquisition and retention strategies and identifying opportunities to improve the customer experience. Benefits of the program include training in sales, product development, marketing, and industry trends as well as presentations and public speaking opportunities.

This is a great way to build your career with a global leader!

• Manage group trips within your own book of business by working with Group Coordinators on service revenue opportunities and addressing pre-departure questions
• Set correct expectations by providing detailed information to travelers to ensure they have a full understanding of each component of the trip prior to departure
• Serve as the liaison between Group Coordinators and internal EF Go Ahead departments by initiating and following up on group requests
• Maintain an in-depth knowledge of our product, processes, and internal systems
• Support efforts to grow the Groups Travel Program by utilizing the sales process to encourage Group Coordinators to set up future tours

• A self-starter who is confident and decisive when faced with a challenge
• A positive presence with strong verbal & written communication skills
• A creative problem solver with a Nothing is Impossible attitude & solutions-oriented mindset
• A fan of details and organization
• A natural relationship builder who can foster loyalty
• A competitive mind who is always on the hunt for new business opportunities and is eager to contribute to pipeline growth
• A goal-hitter who understands how to get the job done

Perks, Benefits, and more. This is a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

Additionally, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and…