Senior Sales Manager

The location for this position is virtual/remote based at The Hilton Aruba Caribbean Resort & The Westerly

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Senior Sales Manager you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's expertise to achieve profitable growth. Reporting to the Director of Group Sales, you will contribute to critical initiatives, including the renovated resort's relaunch and The Westerly's opening, to elevate the property's future group strategy.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits ()

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Your role is important and below are some of the fundamental job duties that make your work unique.

• Develop, solicit and manage new and existing group accounts, targeting segments that drive both short‑and long‑term revenue.
• Lead the full group sales cycle—from prospecting through contracting—while ensuring booking accuracy, timely follow‑up, and consistent revenue delivery.
• Analyze market conditions, competitive activity, and booking trends to identify opportunities and adjust sales strategies in real time.
• Maintain detailed record‑keeping in the sales system to support forecasting, operational execution, and financial performance.

• Partner with the Director of Group Sales to implement strategies aligned with broader business objectives.
• Coordinate cross‑functionally with internal teams to ensure seamless operational delivery and uphold brand standards for group clients.
• Communicate clearly with stakeholders at all levels, presenting strategies, insights and recommendations.
• Support team members through coaching, problem‑solving, and the application of modern sales approaches.

• Strategic account plans that use revenue management insights, market trends, and seasonality to maximize growth.
• Accurate forecasts, contracts, and booking documentation that inform operational and financial decision‑making.
• Tailored proposals and customized solutions that meet client needs while strengthening long‑term relationships.
• Performance analysis that inform tactical adjustments and improve group sales outcomes.

• Five (5) years of work experience in full-service hotel sales environment and at least one (1) year Resort Sales experience
• Proficiency with MS Office Suite
• Travel up to 30% estimated and hold a valid passport

• BA/BS Bachelor's degree
• Salesforce FDC and CVENT experience
• Luxury hotel experience
• Incentive Market Account experience
• Five (5) years of on‑site hotel experience in related fields
• Spanish proficiency

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world‑class brands (). Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more‑than 100‑year history. Hilton is proud to…