Regional Account Manager

Posted Tuesday, March 10, 2026 at 6:00 AM

This role is the primary point of contact for our “GO” Operators. The Regional Account Manager main objective is to develop and maintain relationships with operators and distributors focused on location/venue growth and increasing gross sales. In addition, this role markets and sells the suite of Touch Tunes’ products and services to pre-defined accounts. In this role, the RAM is responsible for developing and building strong relationships with existing customers, translating product concepts into business value to the customer and maximizing sales volumes.

This is a consultative sales role.

• Grow net new connections with pre-assigned accounts within territory.
• Maximize market penetration with specified accounts (≈50 accounts) by developing a comprehensive business plan utilizing your “Playbook”.
• Manage, where applicable, distributor and/or Operator channel. This includes setting strategy with channel management and implementing sales process with channel sales staff.
• Become proficient in all areas of selling process, including, and not limited to:
• Forecasting/Planning
• Product Specifications
• ROI presentation
• Location demonstration and presentation
• Closing potential operators on becoming Touch Tunes partners.
• Work with the Company’s sales management to develop programs, as assigned, that will allow the company maximum market penetration.
• Work with internal Technical Service Representatives and Dart Representatives to coordinate the training of our new partners and assist in resolving technical issues.
• Report, in a timely manner, the results of your daily/weekly activities and sales forecast, and your plans for the month.
• In partnership with darts representatives, actively participate in dart tournaments and other industry events in effort to sell operators and other industry professionals Touch Tunes products and services.

• Minimum 3 to 5years of managing a multi-state or regional territory with a demonstrated track record of successfully selling and managing marketing processes.
• Strong selling, negotiation and closing skills; effective interpersonal skills to build and maintain work relationships.
• Effective in spoken/written communications, including superior presentation skills with the ability to prepare & present complex sales presentations that translate product concepts into business value to the customer.
• Ability to identify and solve customer problems.
• Self-management skills (set own priorities, plan/organize work, time management,follow through discipline, product results).
• Creative ability to generate ideas/concepts to increase sales.
• Self-starter who takes initiative and works with limited direction.
• Knowledge of the Coin-Op Industry is a bonus

• Must be available to travel two or three weeks each month, including weekend travel at least twice per quarter (expect that travel would be between 50-70%)
• Driving up to 4/6 hours may be necessary in situations when air transportation isn't available or convenient
• Valid Driver's License with good driving record
• Some heavy lifting may be required

• Social media proficiency and  knowledge highly preferred.
• University degree in a relevant discipline

• Must be able to walk/stand/squat/climb/push/pull/bend/lift up to 60 lbs unassisted
• Ability to drive a company-provided automobile, if provided, for extended periods of time (visual acuity, peripheral vision, and depth perception)
• Deductive Reasoning — the ability to apply general rules to specific problems to produce answers that make sense.
• Written Comprehension — the ability to read and understand information and ideas presented in writing.
• Inductive Reasoning — the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Oral Comprehension — the ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression — the ability to communicate information and ideas in speaking so others will understand.
• Ability to perform primarily sedentary work,…