Sales Trainer

About Pay Joy

Pay Joy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through Pay Joy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. Pay Joy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times.

Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Sales Trainer is responsible for designing and implementing learning programs, tools, initiatives and facilitating business information that empower our field sales team to work more efficiently, identifying performance and knowledge gaps, in order to grow the business.

• Deliver the training products and services to all the stakeholders;
• Work with experts in different areas/departments for training content design (content/materials for internal and external audiences);
• Design, develop, and implement learning tools in different formats;
• Attend to the knowledge gaps of the stakeholders and define action plans to increase sales productivity and improve efficiency of the sales team, stores, and promoters through the execution of training initiatives;
• Understand the different processes across the organization and participate in the design and implementation of enhancement initiatives; and
• Measure the performance of internal sales areas, monitor the impact of training to correlate with results, and find improvement opportunities.

• 3-5 years experience in sales enablement, data analysis, Marketing, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies in each of these areas: such as sales cycle, field training, design skills, sales productivity, etc.)
• Intermediate Level in SQL and Data-Viz tools (As Tableau, Looker Studio)
• Strong skill sets of:
  Google Sheets and Excel
• Capacity for organization, communication, synthesis skills and lead group meetings in-person or virtually.
• Ability to thrive in a fast-paced environment.
• Collaborative, team player with a strong focus on delivering to have an impact.
• Desirable analytical thinking and Problem-solving skills to analyze data, identify inefficiencies and propose data-driven solutions for improvement.
• Professional experience leading a field & training team and reporting to the executive team with a data-driven approach;
• Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels in English and Indonesian;
• Willing to work on-site in Jakarta

• 100% Company Funded :
  Private Health Insurance for employee and immediate family
• 20 days vacation
• Phone finance, Headphone, home office equipment and wellness perks.
• $2,000 USD annual Co-working Travel perk
• $2,000 USD annual Professional Development perk

Pay Joy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Finance for the next billion
* Ownership* Break Through Walls
* Live Communication
* Transparency & Directness
* Focus on Scale
* Work-Life Balance
* Embrace Diversity
* Speed* Active Listening