Sales Development Representative; Remote

At Wrkshop, we’re not your traditional agency - we’re the “anti-marketing agency” that’s laser-focused on delivering real, measurable revenue growth for businesses. Based in Australia, we build incredible sales teams for our clients to drive revenue and profit through hands‑on, results‑driven work. Wrkshop specialises in the Australian automotive aftermarket, and we’re all about impact and results! 🚗

We’re looking for a Sales Development Representative to join our team and help ensure an exceptional experience for our clients. You’ll be tasked with closing sales and answering customer questions via inbound and outbound phone calls and need to be able to think on your feet, communicate clearly and effectively in English
, and help customers find solutions to problems.

• Speaking perfect English over the phone
• You’ll be tasked with closing sales and answering customer questions by phone with energy, professionalism and warmth
• Diagnose and solve the customer's problem via phone and email (and potentially live chat)
• Collaborating with the team to escalated complex issues and ensure client satisfaction
• Documenting client interactions, feedback, and resolutions using our CRM and backend systems
• Communicate effectively with our customers
• Coordinate effectively with peers and your manager
• Ensuring clients feel valued and supported throughout their experience with Wrkshop.

You’re likely a great fit if you have:

• Fluency in English, spoken and written communication (🥇 this is the most important requirement)
• Personal integrity and conscientiousness
• Great problem‑solving ability
• Strong orientation on task completion, results, and strategic goals
• Team player
• Continuous learner
• Good knowledge of G‑suite (Google Docs, Gmail, Google Meet, Calendar, etc)
• Have your own laptop and noise‑cancelling headset

✅ Work remotely (from anywhere with a quiet, secure working environment)

✅ Australian business hours to coordinate with our clients and team 🇦🇺 (5am/6am Jakarta time)

✅ Have excellent English communication skills and a professional, friendly demeanour

✅ Be excited about joining a dynamic, growth‑focused agency with a passion for helping clients succeed!

✅ Want to work with a set of international clients with high standards of excellence 🔥

✅ Comfortable joining a growing company (and industry), which poses challenges as well as opportunities!

🎓 Recent graduates are welcome to apply!

💼 This is a full‑time job only, 40 hours per week.

We make hiring decisions based on experience, skills, and the potential to enhance our clients’ growth. When applying, please let us know your pronouns and any adjustments you may need for the interview process.

At Wrkshop, we celebrate diverse skills and backgrounds. Even if you don’t meet every requirement, we encourage you to apply!