Intra Operative Territory Manager, Surgical Solutions- Boise

Job Description Summary

BD Interventional develops innovative, life‑enhancing devices in the fields of surgical, endovascular, urological, and critical care interventions that not only meet clinical needs but also deliver value to health systems and improve the lives of patients. Our devices aim to advance the treatment of high‑burden diseases while enabling surgical and interventional procedures.

• Develop thorough knowledge of all products in the Surgical Solutions portfolio.
• Present, educate, and provide in‑services on the process/procedure of properly using the Company’s products to surgeons, OR staff, and other individuals.
• Provide on‑site technical support during procedures to ensure proper use of the products, train and educate physicians and hospital staff, and ensure surgeons and staff have the most current product information available.
• Maintain detailed knowledge and capabilities of BD’s products, channels, and methods of distribution.
• Responsible for meeting territory sales and profitability goals.
• Develop new prospects and establish new customers.
• Inform customers of new and current products, backorders, general order status, current pricing structure, policy changes, and forecasts for new needs.
• Achieve prompt, mutually satisfactory solutions to customers’ complaints.
• Attend customers’ meetings and trade shows with post‑convention feedback.
• Inform Regional Manager and Franchise of significant market changes, competitive activity, customers’ credit status, and needed company policy changes. Be thoroughly knowledgeable of competitive distribution, discounts, local terms, strategy, strengths, and weaknesses.
• Acquire extensive knowledge of prices, discounts, availability of each product and competition according to quality and quantity.
• Maintain all basic product knowledge and acquire knowledge of all new products added to the line to conduct in‑service education to all hospitals.
• Continuously increase knowledge of trends (business, technological, sociological), sales skills, promotion techniques, information on new products, and sales forecasting.
• Manage relationships with the Regional Manager, fellow Territory Managers, and customers.
• Plan sales calls on a continuous basis and organize time for effective coverage of the territory. A daily written plan is to be used.
• Use nurse lectures, journal club meetings, local seminars, resident lectures, hospital displays, and evaluation committee product presentations.
• Control expenses within budget and manage available resources according to BD guidelines and policies.
• Maintain open, positive, and productive lines of communication with the sales team, customer service, sales management, and home office associates.
• In all actions, demonstrate a primary commitment to patient safety and product quality by maintaining compliance to the BD Quality Policy and all other documented quality processes and procedures.
• Report customer complaints in accordance with BD’s complaint procedures.
• Develop and maintain a level of excellence in clinical knowledge relevant to the product portfolio.
• Support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in Sales Force.
• Successfully train on and consistently apply the BD Way of Selling.
• Work a flexible work schedule and travel to meet the needs of Surgery customers.
• Other duties as assigned.

• Bachelor's degree required.
• Minimum of 4 years general sales experience, medical sales experience preferred.
• Demonstrated successful sales performance required.
• Ability to work in an operating room respectfully, tolerate observing surgeries, and potentially stand on feet for extensive hours required.
• Demonstrated leadership skills required.
• Ability to effectively communicate complex concepts to others through clear writing and speaking skills.
• Ability to analyze data and present findings for business decision making required.
• Strong persuasion and influencing skills required.
• Strong organizational skills and time management skills.
• Must possess strong interpersonal skills to interact with all levels of personnel,…