Remote Sales Development Representative; SDR

As a Remote Sales Development Representative at Kitajima Insurance, you’ll be the first point of contact for new leads looking for auto insurance. Using our proven script and systems, you'll guide potential customers through the early stages of the sales process, mostly in Spanish, and transfer qualified leads to senior agents to close the deal. This is a full‑time, remote position offering base pay plus commission.

• Monday to Friday 10:00 AM – 7:00 PM (PST)
• Saturday 9:00 AM – 3:00 PM (PST)

• Hourly Base Salary + Commission
• Work from Home

• Handle inbound and outbound leads
• Qualify leads and gather essential customer information
• Use a proven sales script to guide conversations
• Conduct initial coverage discussions and answer basic policy questions
• Transfer warm leads to senior closers to finalize the sale
• Provide fast, friendly, and professional service, primarily in Spanish
• Document interactions accurately in our CRM
• Participate in daily training, call listening, and role playing
• Continuously improve through coaching and feedback

• Strong interest in sales and commission‑based earning
• Bilingual — fluent in Spanish and English (required)
• Able to follow scripts and stay focused on performance metrics
• Full‑time availability during required schedule:
  Monday to Friday, 10 AM – 7 PM PST;
  Saturday, 9 AM – 3 PM PST
• Tech‑savvy comfortable using CRM systems, phone systems, and AI tools
• Self‑motivated, coachable, and eager to grow
• Previous sales or customer service experience is a plus but not required
• Must have a quiet work environment and reliable internet for remote work