Sales Development Representative, Enterprise - EMEA

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems and top property management firms, with trust from over 250 partners including Google and Meta.

Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player‑coaches, team‑oriented collaborators, and individuals who value perseverance and hustle.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real‑time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI‑powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.

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As an Enterprise Sales Development Representative (SDR) at Reputation, you will play a critical role in engaging and developing some of our largest and most complex target accounts, often multi‑location, multi‑region and EMEA‑wide organisations with 250+ locations. The SDR is often our customer’s first experience with Reputation so you will need to be able to make a first great impression to earn the right to qualify our leads and identify what the appropriate next steps should be.

Our successful SDRs are the Talent Pipeline that feeds our sales organization. They are the front line of the Reputation’s Sales Team, tasked with representing Reputation to effectively prospect, educate, qualify, develop target accounts, and qualify leads.

Our SDRs are high‑energy, self‑motivated, agile, and able to change hats on the fly. In this highly prized role, excellent phone and email skills and the ability to quickly assess customer opportunities will be critical to your success. You will be responsible for accurately tracking customer interactions and information in our CRM system. We’re looking for professionals with strong organizational and follow‑up skills who work well in a team environment.

• Articulate the Reputation business value proposition to decision makers to assess buying interest
• Research accounts, identify key players, and generate interest
• Work closely with the nationwide enterprise outside sales team to accelerate sales cycle and to extend reach into target accounts
• Update prospect interaction in Salesforce to ensure efficient lead management
• Proactively prospect leads and qualified opportunity quotas to ensure revenue objectives
• Additional duties as assigned

• 12+ months experience as an SDR;
  Enterprise SDR experience a plus though not required
• Experience with in a Software/High Tech company is a plus
• Must have experience using Salesforce
• Familiarity with modern sales engagement tools such as Gong Engage, Nooks, or comparable platforms is strongly preferred
• Good working knowledge of the Internet and social media and its influence on business today
• Fearless attitude – willing to take intelligent risks
• Ability to work in a time‑sensitive sales environment
• Ability to work in a team environment
• Articulate with strong business acumen

Your main HQ is our Liverpool office, but we know great work can happen anywhere. You’ll have the flexibility of a hybrid schedule, joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week.

We believe our people deserve to feel supported, valued, and rewarded both in…