Account Manager
Wisconsin, USA
Listed on 2026-03-09
-
Sales
Business Development, Client Relationship Manager
About Meal Suite
Meal Suite builds end-to-end food service technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort.
We’reafast-growing team working on meaningful problems that directlyimpactpatient and resident care.
Due to rapid growth in new customer acquisitions, our Account Management team will be stretched to cover increasingupsellandcross sell opportunities. This role ensures we capitalize on expansion potential across our existing customer base, both now and as it accelerates in 2025.
As an Account Manager, you will manage a portfolio of customers, drive incremental ARR, build growth strategies, and partner cross functionally to execute expansion opportunities that deliver measurable value.
What You’llDo- Drive expansion revenue across an assigned portfolio byidentifyingupsell andcross sell opportunities based on usage patterns, operational maturity, and customer needs.
- Conduct structured business reviews that highlight value delivered and uncover new opportunities for growth.
- Build strategic account plans andmaintainrelationships with operational and regional decisionmakers, especially within multilocation groups.
- Collaborate with Customer Success toidentifytriggers for expansion, adoption gaps, and whitespace opportunities.
- Create pricing proposals,maintain clear close plans, and execute deals with strong Salesforce discipline andaccurateforecasting.
- Coordinate expansion efforts with channel partners, supporting joint outreach and accurately trackingpartner influenced revenue.
- Workcross functionally with Implementation, Product, and Support to ensure expansion feasibility and smooth handoff of new deals.
- Share industry and customer insights to help inform product direction and competitive positioning.
- Maintain
100% CRM compliance and deliver detailed weekly forecasts withsupportingstrategy.
- Knowledge of SaaS environments and comfort with essential software tools.
- 1–3 years of SaaS sales experience, with bonus points for familiarity with senior livingworkflows or healthcarefoodservice.
- Strong communication skills, adaptability, active listening, and relationship buildingability.
- Acustomer focused mindset with the ability toidentifygrowth opportunities and guide expansion discussions.
- Unlimited paid time off.
- RRSP/401(k) matching at 100% up to 3%.
- Health benefits, including medical, dental, vision, life, disability, and paid parental leave starting day one.
- Hybrid flexibility with a mix ofin personcollaboration and remote work.
- Worklife balance supported by leadership.
- Equity program participation.
- Career development support.
- Mission driven work that impacts patient and resident care.
$80,000 – $110,000
USDBase Salary + Commission
We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation during our application process, please contact us
MealSuiteuses
AI assistedtools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.
This posting is intended toidentifycandidates for future opportunities and is not associated with an immediate vacancy.
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