Online Sales Consultant

Job Type

Full-time

The Online Sales Consultant is responsible for managing online sales initiatives, with primary responsibility for qualifying and managing leads, and converting to appointments in GFO Home communities.

• Respond to all leads immediately through the use of the internal CRM system
• Qualify each lead based on needs and ability to buy
• Provide consistent follow-up to online leads with the goal of setting an appointment with the Community Sales Managers
• Provide information and marketing materials to leads, along with other important selling points of each community
• Work with each lead to determine best community and floor plan
• Utilize lead management software on a daily basis
• Track and report on lead activity and sales conversion ratios weekly
  
  Update digital marketing material, website and MLS as it relates to price and promotion changes
• Stay in close communication with Community Sales Managers and Director of Sales to assist in moving prospects through the sales funnel

• Proven email and phone communication skills
• Excellent customer service
• Sales contact or lead management database experience, Lasso CRM
• Excellent organizational and planning skills
• Maintain focus while working in an unstructured environment with nominal supervision
• Ability to multitask and manage time well
• Must be able to learn and follow proved sales process
• Must be available to work weekends
• Experience in home building industry preferred
• Knowledge of and experience with Excel, Word, Lasso CRM, Microsoft Teams preferred